My wife felt so uncomfortable being ignored and not taken seriously that she felt compelled to leave after trying to find help for a few minutes. Taking our project elsewhere. Such a pity considering that we operate in the same neighborhood.
Hi Mr. and Mrs. Weir, I am sorry for your unsatisfactory experience. I would like to look further in to this situation. I am unable to locate your name in our system. Was this purchased by you, a builder or a designer? It means a great deal to us that all customers are happy with the end result.
1573506838
1
During the building process of our home we received duplicate orders and also lights we could not use. We were told we could return these for a refund with a small restocking fee. We returned the lights but we never received a refund even after numerous attempts and promises made that we would be refunded and would also receive some of the lights(ceilings fans) back . This is not a reliable company and not one you would want to do business with.
Christine, We are so glad we could help make your vision a reallity. Please let our team here at The Design Lighting Group know if we can assist you in the future and as always, Thank You for your patronage!
1580401317
5
I used DLG for the first time for a remodeling project in my home. It was a very smooth process and the advice given was very helpful and saved me from making mistakes that Id regret later. The selection was huge and their showroom is a must-see! Their electrician installed them all for us as well. Their expertise is top-notch and their staff is very professional and helpful. I highly recommend them for any size project.
Dear Sherry Lynn, Thank you for your kind words. The Design Lighting Group, LLC and all its employees always strive to provide the very best service possible. If you need any help in the future please don't hesitate to let us know.
1579620426
5
Great service! I purchased my Ring doorbell system and additional cameras from DLG. Austin Spiers was the installation tech. He was very professional, polite and thorough. Highly recommended!
Hi Mr. and Mrs. Weir I am sorry for your unsatisfactory experience. I would like to look further in to this situation. I am unable to locate your name in our system. Was this purchased by you, a builder or a designer? It means a great deal to us that all customers are happy with the end result.
1573506519
1
This business is Untrustworthy and unorganized. I only give them a 1 star because there isn't a negative option. Truly one of the worst experiences ever.
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