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Mt. Baker Mining and Metals,
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Mt. Baker Mining and Metals, reviews
Information about Mt. Baker Mining and Metals,
3,88
8 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyaGVleDVBRRAB!2m1!1s0x0:0xb80b8e692b3ee6e7!3m1!1s2@1:CIHM0ogKEICAgID2heex5AE%7CCgwI5uyvlAYQkMO4rgI%7C?hl=en-US
David Pittman
google
https://www.google.com/maps/place/?q=place_id:ChIJOzs6rnq7hVQR5-Y-K2mOC7g
1
Bought a 10x16 jaw crusher to add to our rock crushing operations. Crusher was sold as a crushing size of 1-3 with a 5-20 ton per hour. 3minus is what we were needing. These size and rates are on their website and was confirmed with folks at their plant. Cant get anything close to 3. 1 maybe 2 is all itll crush. Rep from company said that it cant make 3 and theres nothing to change it without grinding off part of the toggle plate but would need to be taking all apart. Call after call to them trying to get it resolved and 2 months later, still nothing and now cant get a person to answer phone, reply back to text, nothing. Paid over 24k for the crusher head and another 25k in hauling and construction cost and its setting back here on the ground. Hoping this has a good outcome and can be resolved for 1 Im not loosing 25k on a structure designed for this and 2 to change my opinion and review of the company.
1639522401
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtd05LbUxnEAE!2m1!1s0x0:0xb80b8e692b3ee6e7!3m1!1s2@1:CIHM0ogKEICAgICmwNKmLg%7CCgwI4cDkjQYQ4LWd2QE%7C?hl=en-US
Philipp Yevchik
google
https://www.google.com/maps/place/?q=place_id:ChIJOzs6rnq7hVQR5-Y-K2mOC7g
Hello Philipp. Thank you for bringing this to our attention. As you know man-made quartz countertops are extremely abrasive. Our jaw dies are cast manganese steel (11-13% Mn) and are the industry standard steel for jaw dies and wear parts on these types of crushers. I am curious how many tons of material you crushed before needing to flip the plates? Our data shows that most of our crushers cost less than $1.00 per ton crushing costs for maintenance and wear parts. If you are crushing somewhere in the 2500-5000 tons per set of plates this would be a common wear rate for our machines. Please let us know if you are significantly outside this range. I would also like to know more about your welding solution. We have had customers try in the past to hard face their plates with little success. Were you able to hard-face our plates? If so what was the cost to do so? If so please share your solution so we can pass it on to other customers who may have opportunities to reduce the cost of their crushing operation. With your new welded solution do you have an estimate on the wear rates compared to our standard plates? If you have a better solution for the wear plates on these crushers please share your knowledge as we are constantly looking for ways to improve our machines and customers costs while operating. Thank you again for the information and comment. We look forward to hearing from you in the future.
1639670985
2
I purchased a 6x30 slab crusher. Its a great machine, engine works great. Crushes stone like a dream. My main issue is with the Jaw plates. They are incredibly weak. After 2 months, one side was completely flat and worn, and I couldnt crush anymore granite or quartz. I was advised to flip the plate. After another 2 months of constant use, the other jaws were completely worn out as well. The price for a new set of Jaw plates shipped is $2,600. Meaning I need to replace these plates 3 times per year! Thats almost $8,000 I need to spend a year just to keep this machine operating. And thats before regular maintenance. My sales rep offered little advice or help except sending me a quote for a set of new plates. I ended up welding a set of my own jaw plates that work great now and I use it every day.
1631784290
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Christopher Carr
google
https://www.google.com/maps/place/?q=place_id:ChIJOzs6rnq7hVQR5-Y-K2mOC7g
Thank you! I'm glad you enjoy our videos
1639671035
5
Highly informative YouTube channel.
1648853396
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXX2M3WkZnEAE!2m1!1s0x0:0xb80b8e692b3ee6e7!3m1!1s2@1:CIHM0ogKEICAgIDW_c7ZFg%7CCgsIlIOekgYQoN3Cbg%7C?hl=en-US
Alan Renshaw
google
https://www.google.com/maps/place/?q=place_id:ChIJOzs6rnq7hVQR5-Y-K2mOC7g
5
Hi my name is Alan Renshaw. I am a mining engineer and have been in the industry for 35 years now. I run my own small gold mine in Alaska and MBMM has provided me with everything I need to liberate and recover the gold from my ore at a good price. MBMM has great customer service, fast delivery, and well built reliable equipment. Id highly recommend their equipment!
1631836166
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2OEp6Z0RBEAE!2m1!1s0x0:0xb80b8e692b3ee6e7!3m1!1s2@1:CIHM0ogKEICAgIC68JzgDA%7CCgwIhrCPigYQgLTMzQE%7C?hl=en-US
Blaton Wright
google
https://www.google.com/maps/place/?q=place_id:ChIJOzs6rnq7hVQR5-Y-K2mOC7g
Dear Mr. Wright, we too are disappointed in the damage to your equipment and we are currently working with the shipping company to get this resolved on our end. In the meantime, we want to offer replacement parts, alternate parts, or a full refund on your equipment since you are not satisfied with the condition it was received. We understand your frustration and we want to make this right. Please let us know what we can do, as our goal is complete satisfaction of our customers. Thanks for your time and your business and we hope we can work together to get your project up and running as quickly as possible. Thanks, MBMM team.
1631637065
3
I am editing this original review because I have been in contact with someone at the company who is working to resolve my issues.
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