Always had a good experience with the screen printing so I gave them a shot at embroidery...this was not good...at all. Besides the epic delays (months) and poor communication, my jacket (a gift) was ruined. They did make it right by refund and paying for a new jacket.. hence 2 stars added, however customer service experience will make me choose another business for these services.
Do not use! I left 3 scrub tops to be simply embroidered and it took over 3 weeks, and an attitude and several excuses from the woman doing them, to get them back... and the embroidery is crooked! Go to Gilbys in Pompton Plains!!! If I could give a negative star I would!!!
I have known John Reape for over 5 years now and he has the highest level of integrity, does great work for a great price. I highly reccommend this establishment
I've been trying to get a quote on embroidery for polo shirts. Once I sent my design I never heard anything back, even though I sent follow up emails every week for the month of September. I wanted to support a local business but if this is how they run, you're better off somewhere else.
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