This vitamin store has very dishonest practices. Discounts are applied when totals are done. After payment information is applied the discounts are removed and you end paying the full price. When trying to contact them to cancel order for refund they do not respond! Do use this company! Dishonest unethical practices.
We bought 2 bottles of Vit 12 with Folic Acid (made by World Organic) and when we received the medicine on the bottom of the bottle there is what is looks like the expiry date and that would be October 2019. We emailed the company with a picture asking if that is indeed the expiry date. They replied that it looks like that is the manufacture date (October 2019????!! How can that be when we are in June 2019) and to give them the LOT number to check the expiry date. We gave what it looked like the LOT number. Their reply was that the medicine is out of stock and they cannot check the expiry date and they suggested to check with the manufacturer. First of all, the expiry date should be on the website next to the description. I would never purchase 2 bottles of one medicine that expires in few months. Second of all, is not the manufacturer that sold me medicine that is about to expire so I don't see why I should contact that company. I have bought the medicine from you, so I expect you have the expiry date of the products you sell, especially when you sell medicine. Or just give a heads up to the customer, before shipping the product, that is about to expire.
I went to this place to see if I could purchase the vitamins I'd seen on QVC out of the warehouse. Unfortunately, they don't have a storefront for you to do this. Their vitamins are supposed to be top-of-the-line and top-notch. No problem I'll order them from Amazon. I found that the staff was very nice and accommodating and also very apologetic. I don't have anything negative to say about this place as I found that you really can't say anything negative about it.
"Love your shopping experience or well make things right" Basically this company lie! If I could leave zero stars I would. Customer Service is non-existent. If your order goes missing, this is your fault! Be warned. All I would say: there are PLENTY of honourable companies out there who would love your custom, DON'T GIVE IT TO VITACOST - IT COULD COST YOU AND YOU'LL BE OUT OF POCKET - sadly like I am......
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.