Rank #1 on Google Maps and be the Local Leader
Collect Customer Reviews on Google
Polish
Swiss
NordHaus Apartments
Profile not verified
NordHaus Apartments reviews
Information about NordHaus Apartments
3,97
31 reviews
The opinions come from external websites
Last update: 09.06.2022
Is this your company profile?
- Updating reviews
- Verified profile
- Sorting options
- Displaying products
- Advertising banner
How do companies benefit from their catalog?
See example1611859551
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5cHIzRnRRRRAB!2m1!1s0x0:0xd7f05929de15d1b4!3m1!1s2@1:CIHM0ogKEICAgICypr3FtQE%7CCgwI34zMgAYQ0Iz6pQI%7C?hl=en-US
Jen Pruszinske
google
https://www.google.com/maps/place/?q=place_id:ChIJ6wKfx3gts1IRtNEV3ilZ8Nc
Hi Jen, Thank you for taking the time to provide us with a review of your time at NordHaus we appreciate your feedback! Our team works hard to provide the best living experience possible to all of our residents. We are sorry to hear that you were not satisfied with your experience at our community. We know how stressful moving can be and we truly apologize that your move was not more organized. We did have many staff changes this past year with multiple team members being promoted to different communities. We regret that the communication in regards to this transition and your move in was not made more clear. In regards to pet and security issues, we are always looking at different ways to improve in these areas. We will continue to monitor pet issues, enforce pet policies, and work to implement additional procedures that could help limit these situations. We are also in close contact with local officers and have implemented additional security measures within the community. However, we will always be looking for ways to improve in this area as well. Thank you for your kind words about our cleaning team we will be sure to pass this positive feedback on to them. They help keep our community looking and smelling clean and we are so grateful for everything they do. Again, thank you for providing your feedback and we do apologize that your experience at NordHaus was not better. Please reach out to us if there is anything else that we can assist with. We are wishing you all the best at your new home. Thank you, NordHaus Team
1611874809
2
My experience with Nordhaus did not start out very good. We spoke with Hope in the leasing office to begin with, she did not tell us that she would be moving properties, and all of our communication with the building/move basically went with her. At the time of move in, multiple people in the leasing office came up to us in the garage asking us what we were doing. We told them that we were moving in and that we had worked everything out with Hope, however, she never re-laid the message to them, thus making moving into this new apartment less than ideal for a new resident. The next issue we had was with the automatic payment system they use, nothing seemed to ever be up to date with our current balance, and even after moving out of the apartment a month ago they are telling us we have back concessions. I understand this, but a little heads up would have been nice when we thought everything was cleared up prior to us moving out. The communication between the leasing office and the resident should be better. Another thing, the people in the building who have animals are not very respectful. You will often times find urine/poop in the halls, elevator, and parking garage, along with dogs barking day and night. They also had issues with people breaking into cars in the parking garage as well as the first and 2nd floor bike storage. The one positive thing I will say about our experience at Nordhaus was the cleaning staff, they are nice, friendly, and always would offer a smile.
1572099324
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnMHBmSDJ3RRAB!2m1!1s0x0:0xd7f05929de15d1b4!3m1!1s2@1:CIHM0ogKEICAgICg0pfH2wE%7CCgwI_KnR7QUQgPSovgM%7C?hl=en-US
David Hannan
google
https://www.google.com/maps/place/?q=place_id:ChIJ6wKfx3gts1IRtNEV3ilZ8Nc
Hi David, Thank you for taking the time to leave a review. We are sorry to hear that you have been disappointed with the management of the building over the last two years. We are always open to suggestions on how we can improve and make NordHaus the best place to live for all of our residents. We sincerely apologize if we have failed to meet your expectations thus far. If there are any particular issues or concerns you would like us to address, please do not hesitate to reach out to us at any time at 612-404-0754 or at [email protected] so we can work to improve your living experience here. Thank you, NordHaus Team
1505664435
3
The building is amazing! Views are awesome! Maintenance and cleaning crew are very good. Leasing is very polite. The bad thing is management doesn't manage the building or people well. No control over the rules of the building, doesn't require fixing or cleaning things that need fixing. Their motto was "you don't have to own to make it feel like home", I wouldn't have my home run like this. We have been here since the beginning, October 2017, have gone through 3 managers, hoped one would manage better but still disappointed. Signed a 6 mo lease giving them one more chance. Like I mentioned most things are great, just depends on how you want and expect your "home" to be run.
1557323412
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZMnZDQ3p3RRAB!2m1!1s0x0:0xd7f05929de15d1b4!3m1!1s2@1:CIHM0ogKEICAgIDY2vCCzwE%7CCgwIlL3L5gUQkMiZnwE%7C?hl=en-US
Jeremy Thackett
google
https://www.google.com/maps/place/?q=place_id:ChIJ6wKfx3gts1IRtNEV3ilZ8Nc
Thank you so much for taking the time to write this great review! We value your opinion and your feedback is greatly appreciated. You spoke with our Assistant Manager, Elaina. She strives to help the needs of everyone and is a valued employee of NordHaus. We look forward to you moving to the community! Thank you, Team NordHaus
1557504095
5
My review is based purely on the customer service that I received while inquiring about information. I didn't catch the name of the woman I spoke to but she was extremely friendly and personable. She was very patient with all of the questions that I had and was able to fully answer everything beyond my expectations. Highly recommend and look forward to moving here.
1595127432
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4OGVMNHZnRRAB!2m1!1s0x0:0xd7f05929de15d1b4!3m1!1s2@1:CIHM0ogKEICAgID88eL4vgE%7CCgwIiO3O-AUQsL_kvwI%7C?hl=en-US
Carolina Escalante
google
https://www.google.com/maps/place/?q=place_id:ChIJ6wKfx3gts1IRtNEV3ilZ8Nc
Hi Carolina, Thank you for your kind words about our community! We are so happy to hear that you loved your apartment and have enjoyed living at NordHaus over the last year. We are sad that we will no longer have you as our neighbor, but are wishing you the best at your next home. Please come by and say hi anytime you are in the area! All the best, NordHaus Team
1595275209
5
I lived here for a year and thoroughly enjoyed my experience! Apartments are so modern and the gas stove and large walk in closet were my favorite features. The locker system for packages was also a great benefit. They are very pet friendly and regularly put on events for the residents.
1573157563
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwZ2R1N3FnRRAB!2m1!1s0x0:0xd7f05929de15d1b4!3m1!1s2@1:CIHM0ogKEICAgID0gdu7qgE%7CCgwIu_WR7gUQ8L7R9gI%7C?hl=en-US
Len Yaj
google
https://www.google.com/maps/place/?q=place_id:ChIJ6wKfx3gts1IRtNEV3ilZ8Nc
Hi Lwum, Thank you for your review. We are sorry to hear that you are disappointed with the wait times for elevators at NordHaus. With our high-speed elevators, we typically only have longer wait times when we have new neighbors moving into the community! We understand that locking down the elevator for moves can result in longer wait times, however we believe that providing this to our residents allows the move in and move out process to be very easy and convenient. We do try to keep elevator moving times limited to our office hours and only during the week as we have heavier traffic in the morning and evenings as well as on the weekends. If you would like to discuss this further or provide any suggestions on how we could improve this, please reach out to us at 612-404-0754 or at [email protected] Thank you, NordHaus Team
1573164611
1
Have to wait 5 MINUTES to use elavator everytime. Should have built more elavators. 0 stars.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.