Hypercarship reviews

1712637632

Jake d

google

We're deeply sorry to hear about the damage to your car. We take such incidents seriously and want to assist you in resolving this matter promptly. Upon reviewing the documentation, we found that during the drop-off process, you confirmed with your signature that everything was okay with the car, as documented in the Bill of Lading (BOL). We understand that situations like these can be distressing, and we encourage you to reach out to us directly so we can address your concerns and assist you further. It's essential to note that our transportation services are insured, and vehicles are covered up to $250,000. If you had informed us immediately, we could have initiated the insurance coverage process to help you with the damages. Please contact us at your earliest convenience at (833) 905-0707 so we can work together to resolve this issue and ensure your satisfaction. Best regards, The HyperCarship Team 🚀

1717535978

1

Car was badly damaged upon arrival. Also charged more than agreed upon. Very disappointed STAY AWAT IT IS A SCAM

1715827990

Jennifer Crawford

google

Hi Jennifer, We’re truly sorry to hear about your negative experience. This is not the level of service we strive to provide. We understand how frustrating it must have been when the pickup didn't happen as scheduled and your calls went unanswered. Please contact us at (833) 905-0707 so we can resolve this matter directly. We have taken immediate steps to address the issues you faced and ensure they do not happen again. We apologize for the inconvenience and any distress this has caused you. Your satisfaction is our priority, and we hope to have the opportunity to make this right for you. Best regards, The HyperCarship Team 🚀

1717533902

1

I booked them to help me get a car delivered to my daughter who is in college, they made a date end of time to pick up and never showed up. I’ve called multiple times. No responds very unprofessional.

1707932645

SethChurchVid

google

We appreciate you saying that! It means a lot.

1711377863

5

Easy to do business with, Great Communication

1714781625

R H

google

5

I appreciated Scotts efforts and honesty. Provided a lot of help and guidance. And I really liked the driver, Albert Coleman. I would use him every time. Awesome, on time (early), professional and courteous! Coles Cargo Hot Shot.

1713576450

Robbie

google

Hi Robbie, We’re truly sorry to hear about your negative experience. We understand how frustrating it must have been to encounter a price increase with no prior communication. Please accept our sincere apologies for the inconvenience and frustration this has caused you. It's important to note that while we strive to provide accurate pricing, market conditions, weather events, and unforeseen circumstances can sometimes lead to fluctuations in prices. We continuously work to improve our algorithms to enhance pricing accuracy and provide better transparency to our customers. If there's anything else we can do to address your concerns, please don't hesitate to reach out to us at (833) 905-0707. We value your feedback and hope to have the opportunity to make this right for you. Best regards, The HyperCarship Team 🚀

1717534450

1

I would not recommend this place for shipping your vehicle. The process initially was easy HOWEVER ended up being a headache. I booked to have my vehicle shipped back in mid March. The broker I was working with via HyperCarShip texted me 2 days prior to pickup date notifying me of a $300-$400 price increase. No prior heads-up or communication between initial booking and the day I was notified that. Requested to have my initial bid removed and it took three calls to remove it in order to have another Broker work shipping my vehicle.