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Hiatusspa
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Hiatusspa reviews
Information about Hiatusspa
4,48
306 reviews
The opinions come from external websites
Last update: 10.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlOVAyVmpnRRAB!2m1!1s0x0:0xdc82f41551bf19c!3m1!1s2@1:CIHM0ogKEICAgICe9P2VjgE%7CCgsIjN-1mgYQyN-ZIg%7C?hl=en-US
Lisa Elizondo
google
https://www.google.com/maps/place/?q=place_id:ChIJg6PHn_b1XIYRnPEbVUEvyA0
Unfortunately, Ms. Diaz is a former employee who refused to wear a mask in order to protect guests and other team members, per our Safety Protocols (despite repeated requests/warnings). Her inaccurate criticisms should be viewed in that light. Our culture and policies at Hiatus require that we take the utmost care in terms of safety for our guests and team members.
1662600156
1
Don't work there if you have a voice and care about your career. No room for advancement unless your kissing a$$ You must wear masks if unvaxed even though the CDC no longer recommends it. There are no benefits to get excited about, no PTO, you have to find coverage if you want time off, management is very unprofessional and only cater to the ones in their "clique " . Front desk staff is amazing except one person, who has many complaints against her with clients as well as staff and now they are training her to be an Assistant Manager??? Also, front desk staff have quit because of this person and staff have been fired because of said person. Little do they know, they have a therapist working for them who sells things they shouldn't. Rules don't apply to everyone, only the favorites. Nepotism is huge there. The Managers do nothing to resolve issues, they just dismiss you snd owners are thrnsame way. Management is very condesending towards staff and raises are not.given unless, again, you're a favorite. Save yourself and work for a different company. Happiness is better sometimes. As for the reaponse from the owner or Gloria, of course they would say that I was making it up. They are on the defensive now because they barked up the wrong tree. I wore a mask against my will because they would threaten me with a write you up and/or termination. I don't make things up because I have nothing better do. It's a dictatorship.
1631134567
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2LVluRGZREAE!2m1!1s0x0:0xdc82f41551bf19c!3m1!1s2@1:CIHM0ogKEICAgIC6-YnDfQ%7CCgwI58bkiQYQgJGJgAM%7C?hl=en-US
Andrés Tobón
google
https://www.google.com/maps/place/?q=place_id:ChIJg6PHn_b1XIYRnPEbVUEvyA0
Hi Andrés, We hope you are having a good day. We are glad you were able to connect with the San Antonio Manager to discuss your experience further! We appreciate your loyalty to Hiatus and we look forward to seeing you both in spa again!
1631201612
1
After being a member for over 3 years, Can easily see how the went from great to acceptable on their services. Cleaning its being a issue every time we come to th property, bathrooms full of hair and hair also under the warm beds. Last but not least I had schedule a service with my wife a MONTH AGO trying to coordinate that but the time she finishes her facial and massage im done with mine too. 24 hours before appointment they call to change our appointments and expect me and my wife to be ok either accepting their conditions or us loosing half of our monthly credit without receiving the services. LAS TIME COMING TO THIS PLACE.
1673446911
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCaEtqNWlnRRAB!2m1!1s0x0:0xdc82f41551bf19c!3m1!1s2@1:CIHM0ogKEICAgIDBhKj5igE%7CCgwI_4v7nQYQqJiJjQE%7C?hl=en-US
Cynthia Trujillo
google
https://www.google.com/maps/place/?q=place_id:ChIJg6PHn_b1XIYRnPEbVUEvyA0
5
I've always enjoyed all my experiences at Hiatus. The facials and massages are the best! The staff is so professional and courteous. Love the ambience of the place.
1569001494
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMwa29YUEx3EAE!2m1!1s0x0:0xdc82f41551bf19c!3m1!1s2@1:CIHM0ogKEICAgIC0koXPLw%7CCgwIlqCU7AUQqLrFkQE%7C?hl=en-US
Amanda Moreno
google
https://www.google.com/maps/place/?q=place_id:ChIJg6PHn_b1XIYRnPEbVUEvyA0
5
The spa is always clean and welcoming. My massage therapist, was great too and very professional.
1672684992
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCX2NfWERBEAE!2m1!1s0x0:0xdc82f41551bf19c!3m1!1s2@1:CIHM0ogKEICAgICB_c_XDA%7CCgwIwMvMnQYQiLeQ4gI%7C?hl=en-US
Alana Parenti
google
https://www.google.com/maps/place/?q=place_id:ChIJg6PHn_b1XIYRnPEbVUEvyA0
Hi Alana, Happy New Year! We are sorry that you did not enjoy your time in spa and appreciate you providing feedback. Our San Antonio manager will be reaching out to you to discuss further. We look forward to connecting with you, thank you!
1672855738
3
Booked a massage, facial and mani/pedi for 4pm. Had to wait 40 minutes in between my massage and facial. Would have been longer than 40 minutes if I hadn't gone to the front desk to ask how long until my facial. Did not like my pedi/mani. The polish is not done well and looks blotchy. Have cuts on my toe from being filed too roughly. All together spent 4.5-5 hours at the spa. Also, got a call the next day saying I owe $70 for polish removal
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