Alice very sorry for the poor delivery we work to improve our process each frame we send .
1621261373
3
The fames are nice, however I wish they took better care to protect them better in shipping. Ordered 4 frames, of which only one was bubble wrapped. Consequently, 3 of the frames arrived all chipped, which totally could have been prevented.
Elizabeth, We are very sorry for the delay. We are glad to resolve the matted by resending you a new print
1603223183
1
Very responsive prior to my purchase and NON responsive after my purchase from the website. Prints were poor quality and I requested a replacement print which I had to continuously email him just to get a response. Still have not received replacement print. Poor overall experience. Dont waste youre money. Hes also on Etsy.
Thank you for reaching out to our custom picture framing frame shop in Lodi, New Jersey ! We are here to help you with any picture frame need or any questions your have. You can also find more answers on ModernMemoryDesign.com
Sarah, Very sorry on delay of the deliver. We are glad that you received the new frame and have it in use in your business. Cheers from Nj frame shop
1626012531
1
We are a very small business that has just opened. Attempted to purchase a custom frame for a tapestry for our cafe, and everything seemed to be going well. The frame did not arrive when promised which is understandable, so we called about a tracking number. After being told twice they would look into it and call back (which never happened), they finally just stopped taking my calls or hung up when I called from a different number. We paid $350 for this frame but have seen no sign of it and have received zero explanation from them. After reporting this to the BBB a shipping label was created but still as of a week later the frame has not shipped and I have heard nothing from them. This is not a business, its a sham.
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