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Winstonvet
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Winstonvet reviews
Information about Winstonvet
4,47
202 reviews
The opinions come from external websites
Last update: 10.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJLV9fZ2JBEAE!2m1!1s0x0:0x4a4c254400b3a666!3m1!1s2@1:CIHM0ogKEICAgICI-__gbA%7CCgwI5eS85wUQ-NWangE%7C?hl=en-US
Jason Porter
google
https://www.google.com/maps/place/?q=place_id:ChIJG9IHF3KyU4gRZqazAEQlTEo
For clarification and in our defense, this is an employee that was let go.
1562938757
1
NOT AT LIBERTY TO DISCUSS SPECIFICS.. But I KNOW this place and definitely do NOT recommend..
1655752625
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPdTVDcm9nRRAB!2m1!1s0x0:0x4a4c254400b3a666!3m1!1s2@1:CIHM0ogKEICAgICOu5CrogE%7CCgwIsY_DlQYQ8K-J6QE%7C?hl=en-US
Patrick Clark
google
https://www.google.com/maps/place/?q=place_id:ChIJG9IHF3KyU4gRZqazAEQlTEo
Mr. Clark, We sincerely apologize that your experience with us has been less than you expected. Our doctor called you and would like for you to return a call. We pride ourselves on excellent customer service and we aren't sure where the break down in communication has occurred. We would be more than happy to discuss that with you and we would like to try and rectify the issues that you are having. You have been a long time client and we value that relationship. Please give us a call to discuss your concerns. Thank you
1655760575
1
This rating is unfortunate as WVH has been my vet for 4 years. However, I ended service today after a THIRD inconvenience by the staff and clinic in an attempt for routine service and care. Since the pandemic the vet, who at first appeared to be overrun with business, only to show they were illstaffed, disorganized, and lacked general customer service skills to add value in order to compensate for extended hold times, inconvenient scheduling, loss of onsite groomers, and other issues. The most recent slight, today 6.20.2022, I had an appointment I scheduled more than a week in at a fr to drop off my pet for annual physical and shots. I was informed that drop off wasn’t an option, I’d need to sit with my pet while treated/checked. This wasn’t mentioned to me at the appointment. When I let them know and asked they provide coaching/feedback to the appointment setter, the young lady replied she was the one who set the appointment and “I schedule a lot of different appointments” (her reason as to why she wouldn’t have mentioned the need to sit and wait - for an indefinite amount of time). I let them know due to three consecutive inconveniences I’d end my service through/with them. “I’m sorry you feel you should have known that up front” was her response. (Who taught this young lady how to provide a sincere apology….I’m sorry you felt???) I intend to provide the same feedback across Review services due to the unprofessionalism, lack of value for loyal customers, inability to problem solve or offer options for solutions, sincere disassociation from accountability, and overall decrease in their ability to provide a positive experience.
1532698355
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRbUxLbFRnEAE!2m1!1s0x0:0x4a4c254400b3a666!3m1!1s2@1:CIHM0ogKEICAgICQmLKlTg%7CCgwI873s2gUQwITP9AE%7C?hl=en-US
Matt Honeycutt
google
https://www.google.com/maps/place/?q=place_id:ChIJG9IHF3KyU4gRZqazAEQlTEo
Mr. Honeycutt, Thank you so much for reviewing our practice! It means so much to us when our clients take the time to let us know how we are doing!
1532720513
5
Very friendly and caring people!
1614973715
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5cG91bGhRRRAB!2m1!1s0x0:0x4a4c254400b3a666!3m1!1s2@1:CIHM0ogKEICAgIDypoulhQE%7CCgwIk5aKggYQgPPZkgM%7C?hl=en-US
Robert Hauser
google
https://www.google.com/maps/place/?q=place_id:ChIJG9IHF3KyU4gRZqazAEQlTEo
5
Very nice place great people work there and very kind
1682107476
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSMHRfSjdBRRAB!2m1!1s0x0:0x4a4c254400b3a666!3m1!1s2@1:CIHM0ogKEICAgIDR0t_J7AE%7CCgwI1NiLogYQoIGmxAI%7C?hl=en-US
B S
google
https://www.google.com/maps/place/?q=place_id:ChIJG9IHF3KyU4gRZqazAEQlTEo
B S We would never hold someone's pet for ransom. You mistook the fact that one of our kennel staff was holding your dog as a courtesy while you checked out. We do this so you wont have to juggle an overly excited pet while you are checking out. We emphatically deny your claims of racism and are disheartened that a miscommunication on your part brought it to this level. The kennel staff was in complete shock as to how anything that was said at checkout could have been so misinterpreted. We would be more than happy to discuss your visit and clarify anything that you misunderstood.
1682339848
1
I think they might be a little racist in the boarding area. I guess they thought I was going to take my dog and not pay. The one lady with the color hair was like w e have to hold you until she pays! What? I definitely am not pleased with this experience. I will be going elsewhere where I don’t feel like a criminal! I’ve been here 3 times. Today was not it. I hate to say it y’all but there are black people that stay in the area sorry that cannot change!
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