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Ramp
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Ramp reviews
Information about Ramp
4,25
20 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.trustpilot.com/reviews/62a18db16d54f9210710781e
Consumer
trustpilot
https://www.trustpilot.com/review/ramp.network
Hi Trevor! Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please provide your information here on Trustpilot or send an email to [email protected]. Well do our best to solve this issue. Lily, Ramp
1654773044
1
Kept replacing the amount I wanted with. Kept replacing the amount I wanted with over $100, tried more than once to change it back but it'd just reset to 100 anyway. Did not need that, especially since bridge was down for maintenance and I couldnt get it back.
1654806084
https://www.trustpilot.com/reviews/62a23a246d54f9210711434c
Skeppe P
trustpilot
https://www.trustpilot.com/review/ramp.network
Hi Steppe! Thank you for your review. We apologize if you have waited longer than expected, please note that sometimes we do need to review transactions as a safety precaution. Our team is checking transactions as soon as possible. Have a nice day! Jane, Ramp
1654811240
1
Da stare alla larga. Per la seconda volta che acquisto crypto , puntualmente l invio è sempre in riatdo di ore\giorni. l unica motivazione che danno è che hai accettato i tos di conseguenza è un tuo problema. Ci sono molti exchange che fanno transazioni nell immediato a molto piu affidabili. Da evitare assolutamente Aggiornamento la transazione senza nessun perché (penso per la recensione) è stata annullata e mi verrà rimborsata entro 10 giorni lavorativi. Non so come faccia ad essere sul mercato un sito come questo
1654589237
https://www.trustpilot.com/reviews/629eeb15d5573095630d1da7
SOULIYO KHOUNNAPHAPHON
trustpilot
https://www.trustpilot.com/review/ramp.network
Hi there! Thank you so much for taking the time to leave us a review. It's much appreciated! Have a lovely day! Jane, Ramp
1654597310
5
Fast / Best rate. Yes, fast and smooth now! But I understand that sometimes the transaction might be stopped for a mannual review but this shouldn't take more than an hour. Thanks
1654767946
https://www.trustpilot.com/reviews/62a1a52a6d54f92107108a52
Consumer
trustpilot
https://www.trustpilot.com/review/ramp.network
Hi there! Thank you for taking your time to provide a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service. Have a lovely day! Lily, Ramp
1654772133
5
Fast and efficient. Fast and efficient
1654652272
https://www.trustpilot.com/reviews/629fe1500031539b61390a42
Bart B
trustpilot
https://www.trustpilot.com/review/ramp.network
Hi Bart! Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please provide your information here on Trustpilot or send an email to [email protected]. Well do our best to solve this issue. Have a nice day! Jane, Ramp
1654714466
1
FIrst time dealing with Ramp and it has been a disaster so far.. So i started out on Sorare in May, and wanted to deposit some funds to get started with. I chose Ramp to do this transaction with. I wire transfered 1000 to Ramp on friday the 27th of May. I gave it a full week, and i checked back only to see there was nothing deposited on my Sorare account. Then i checked the transaction page on Ramp and it still said "awaiting payment". Upon seeing that i made the decision to contact Ramp's chat support. I explained the situation and they aknowledged that they had received my funds but there was an internal technical issue regarding my transaction. I gave it some more time, and in the next chat which was with a different person from Ramp, he told me it was unusual for it to take this long. I asked to get in touch with the devs which sadly was not possible. I once again decided to give it some more time. Two days later i am getting more and more worried as i have no idea what is happening with the 1000 i wire transfered to Ramp. Once again i started a different chat with a chat agent named Gaetano. I have to add that Gaetano is extremely helpful and is trying to give me as much insight on the issue as he can. But the technical issue still remains. I don't like to badmouth companies, but my first experience with Ramp has been a disaster so far. I understand any company can make mistakes but it is what it is. I truly hope the issue will get resolved ASAP and the crypto will be released or i can get a refund. And if i can give a couple of tips to Ramp, keep your customers up to date instead of leaving your customers in the dark communication wise. It should not be the customer who needs to inform themself when there has been an issue on your side. Send an conformation email when you have received the funds transfered by your customer. Take the initiative to inform your customers when something has gone wrong, instead of the customer having to figure it out by themselves. I will happily edit this post and give you guys a better rating but as for now, this is how it stands. I really wish my first experience with Ramp would have been different.
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