Joe, While I am sorry that you are unhappy with the service that we provided to you, I do feel that we did meet our responsibility to you in providing you with a Standard 90 day warranty. I can fully warranty the products that we do install, but I cannot provide a warranty against how they are use or misused. The screen door that we installed has 136 reviews with 89% approval star ratings. The screen door operated properly for four months and during that time you did not call or email anything to me concerning any problems with the screen door at all. From the picture that you sent to me it appears that the hydraulic hinge is bent upwards which means that someone has tried to force the door closed and broke it. Or if the wind did blow the door open and break it, I nor the manufacture can provide a warranty to you against mother nature or misuse. I have provided you with the contact information to the manufacture to call them to see if their is any warranty available to you at this time.
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