I do not recommend anyone to go to this university. An absolute joke. The executives are commanded by the Illuminati. They only serve as a link between us and the evil machinations of the devils hiding among us. No thanks!
Honestly the worst service I ever had and waiting time is the funny part keep changing all increasing 1 hour after 4 hours of waiting its just ridiculous really
Dear John, We are really sorry to hear about your experience; we have taken your feedback very seriously. As you know, we have been in touch to resolve your ID card issue and we will contact you again shortly to discuss the other issues you have raised so that we can address them. Many thanks.
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The language teachers I've had are excellent, but they are done a huge disservice by the astounding incompetence of the administrative staff. I've taken evening language classes at UCL for the past 2 years and my experiences have included (but are not limited to) the following: The administrative staff once double-booked our classroom for some external event, which caused a half hour of wasted time in argument with the other booked party. At the beginning of a new semester, they forgot to send the time and location of the classroom until the first day of the course (and only after I called them up asking about it). At the end of the most recent semester, they sent round an email asking people to complete a survey assessing the course quality and forgot to add the link to the survey, nor did they bother sending a follow-up email with the link included. And now, with the Autumn semester about to begin, they expect the external participants to go through the rigmarole of getting ID cards to access materials that are only useful to enrolled UCL students, and to collect said ID cards from a building that is only open 10am to 4pm on weekdays. This is fine for UCL students, but extremely inconvenient for those of us with 9am-6pm jobs. Go to Kings, go to a specialised language centre (like a Goethe Institute or a Confucius Institute, depending on the language), or teach yourself for free on the internet. Don't waste your time or money on UCL evening language courses. EDIT: UCL contacted me after reading the original version of this review and requested that I not name individuals who work in the department. To be fair to them, they did not ask me to change the substance of the review to make it more positive, and since my complaints are against the department as a whole, I agreed to remove the name of the individual. I have also made some other minor edits for clarity.
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