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The Connection
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The Connection reviews
Information about The Connection
4,44
18 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJOTdxRDFnRRAB!2m1!1s0x0:0x5e091a6189ad9248!3m1!1s2@1:CIHM0ogKEICAgIDI97qD1gE%7CCgwIs_6y4gUQ2JWM8gI%7C?hl=en-US
Marie Johnson
google
https://www.google.com/maps/place/?q=place_id:ChIJubbHYbOvw4kRSJKtiWEaCV4
Hi Marie, We take our members experiences very seriously. We would like to investigate this issue further because what you describe is not consistent with our current policy regarding membership cards. We are unable to find you in our membership records so we cannot contact you and would appreciate you calling our executive director Wendy Graeb at 908-273-4242 ext 127.
1548711235
3
The pool schedule they have online is completely different than what it actually is, so Ill come to swim and not be able to which is very frustrating. They did apologize for this but after almost yelling at me and demanding to see my membership card, claiming I didnt have one... which I did.. I did not like how they demanded for my card during the middle of my workout either, trying to get my quick swim in since the pool was being used for kids swim when I called and was told it was open for lap swim. YMCA Is better
1582686854
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzN1BqeUtBEAE!2m1!1s0x0:0x5e091a6189ad9248!3m1!1s2@1:CIHM0ogKEICAgIDs7PjyKA%7CCgsIhsXX8gUQ2MPSfA%7C?hl=en-US
Sarvin Bourbour
google
https://www.google.com/maps/place/?q=place_id:ChIJubbHYbOvw4kRSJKtiWEaCV4
Hi Sarvin, we are so sorry you didn't have a positive experience with us. In order to better understand the situation, we would appreciate you contacting our Aquatics Director, Jeff Porter, at 908-273-4242 ext. 105 or [email protected] to further discuss.
1582747776
1
We have a very bad experience with them, my son used to swim very well but after moving from California everything changed for him. At the first session of swimming lesson he started crying instead of understanding him the teachers pushed him back to the little kids class after second session I was told please don't bring him. The teachers are not well behaved and understanding. I do not recommend this place.
1495106460
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNndGZxZGJ3EAE!2m1!1s0x0:0x5e091a6189ad9248!3m1!1s2@1:CIHM0ogKEICAgICgtfqdbw%7CCgwInIf2yAUQgIOKowE%7C?hl=en-US
Antonio Carlos Neves Baptista
google
https://www.google.com/maps/place/?q=place_id:ChIJubbHYbOvw4kRSJKtiWEaCV4
5
Good holidays ... friends students and teachers, we will be together at the beginning of the classes in September ... Until the return !!!
1596135741
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4bV9uVjZRRRAB!2m1!1s0x0:0x5e091a6189ad9248!3m1!1s2@1:CIHM0ogKEICAgID8m_nV6QE%7CCgwIvbKM-QUQyIDpgQE%7C?hl=en-US
Miurell Tamaris
google
https://www.google.com/maps/place/?q=place_id:ChIJubbHYbOvw4kRSJKtiWEaCV4
5
Quisiera saber como puedo hacer para que mi hijo de 4 años pueda entrar ahi...
1639101870
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHNjVuTkhBEAE!2m1!1s0x0:0x5e091a6189ad9248!3m1!1s2@1:CIHM0ogKEICAgIDG65nNHA%7CCgsIruvKjQYQ8LiWPQ%7C?hl=en-US
Shuang Zheng
google
https://www.google.com/maps/place/?q=place_id:ChIJubbHYbOvw4kRSJKtiWEaCV4
We are so sorry to hear you had this experience at the front desk. Our goal is for every member to have a positive encounter. A member of our management will reach out to you to address your concerns.
1639167630
1
Kathy is the rudest front desk I have ever encountered, which ruined our otherwise great experience at the connection. My son has been coming to the swimming class at this facility since Sep, 2021. Today I took a 30mins walk with him in the stroller from our house and arrived 30mins before our class started. Because I miscalculated the weather therefore under-dressed him, as soon as we arrived, he started shivering and crying saying that he's too cold, in a panic, I took him inside the building and asked Kathy if we could stay until my son warmed up, we promised to wear our masks and stay out of the way but she said no and sent us back to the cold. When we were leaving after the class, I told her, word by word in a very calm voice "I had a shivering and crying 3 years old in my arm and all I asked was a few minutes inside for him to warm up and you said no. its a strange time for all of us, I understand there are rules and you have your job to do, I just hope that we could still find some compassion for each other Kathys became so defensive and aggressive Im sorry that you couldnt stay but I dont appreciate your personal attack! Seriously?! I asked her where did I exactly attack her? She couldnt even make her argument properly and started saying that I asked to stay inside for 30mins thats why she couldnt let me in, which I had never said! During our 5 minute conversation, Kathy kept interrupted me and brushing me off, she was so disrecptpful and unpleasant. A person like that, not a customer facing at a childrens facility material.
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