We keep meticulous records of all our clients as per Law Society regulations and have no record of this enquiry. We believe this review to be fake and against Googles posting policy. We have asked Google to remove this review. If there is any matter that you would like to discuss further with us then please get in touch.
1601468219
1
Don't waste your time with them. They are apparently very busy and will not get back to you. The lady I spoke to on the phone got attitude as well. (see your respond there, you only accept good review?)
Hi Mark. Sorry to hear I was not able to take your call or get back to you soon enough. It was probably because I was attending a court hearing or tied up on an urgent court deadline. You are always welcome to speak to our support team who can access your file and provide an instant update on your case or get an urgent message to us if necessary. I hope we perform better for you from here
1556622959
2
As a whole they aren't that bad, but it is impossible to contact them. Get through to the receptionist who tells you they will call me back but never hear anything. They do get the job done but never update or contact you to let you know how your case is progressing. I email now which I do get a response through but only sometimes and after a few days of waiting.
Exceptional service, Manjeet was always on hand to discuss any queries/ would respond quickly as and when was possible. I was dealt with sensitively and professionally at all times.
5* for Manjeet at Lloyd Donnelly. Very professional throughout who dealt with my case brilliantly. Would recommend Lloyd Donnelly to anyone who needs a helping hand. Thank you Manjeet for everything you have done you have been fantastic throughout the whole process.
Dear Fiona, we are so sorry that you had this experience when you enquired about using our services during lockdown. We experienced a sudden increase in demand around that time so we have now put in place extra resources to meet that demand. We are pleased you found representation and wish you all the best with your claim.
1601468177
1
No one ever got back to me - left messages with receptionist twice, the 2nd time she was extremely rude stating that everyone is probably busy which is why no one got back to me, and her attitude implied I was wasting her time because she's "probably busy" as well. I also left my contact info on their website's contact form and only got an automated response. Now it's been more than a month and no one has gotten back to me. I've already found another better solicitor to deal with my case.
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