UNHAPPY AND DISAPPOINTED! I do not recommend this store. I repeat I do not recommend this store. Carla M. Clarke did an appraisal for me and it came back $3000 less than what it sold for in the reputable jewelry store (Littman Jewelers). I was blown away and immediately contacted her and expressed my concern that she valued it at $3000 less than what I would need to replace it should it be lost, which is the whole reason for the insurance. Her response was dismissive and totally unacceptable. I’m very unhappy with the service that Carla M. Clarke provided and requested a refund because what she provided was useless to me. I took my future business elsewhere as I recommend the rest of you do as well. This place is no good and the customer service is terrible. TAKE YOUR BUSINESS ELSEWHERE! My email to Carla: “I am extremely disappointed in this estimate and I am not going to be using it with my insurance. This document is completely useless to me. The pre- sale retail cost of this ring was $6700 and that’s not the appraised value that’s the retail value. $3800? Again, I will not be using this estimate as this estimate was a complete waste of my time and money. I would like a full refund for it and you can keep this estimate. I’m extremely disappointed in this. “
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