Thank you for your review. Unfortunately this one slipped through our hands. Glad you finally got your refund. Maybe next time leaving the correct phone will help out when were trying to reach you about your order being completed. Our apologies again. Cant win them all
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1
This business has the worst customer service! In Jan I placed and paid an order for hoodies. I called several times to receive status of the order. After 5 weeks of not having the order fulfilled I requested a refund. I was denied and told the owner would contact me to come to a resolution. The owner has never contacted me, still to this day, only after starting legal proceedings and having the owner served with a lawsuit, I was refunded the money. Something that could have easily resolved with a phone call and apology.
This review is just based on customer service. Didnt even want to purchase product from them. I emailed someone about getting printing service went back and forth then no reply. Figured since it was after 5 and a Friday Id get a reply Monday. Nope, I had to contact them back the following Thursday. Then just the service was trash, conversations in the background while Im talking. Then just no help or clarification on the pricing I was trying to get. They quoted me 30.00 per shirt for a small reflective print on a total of 9 shirts. If anyone reads this and can do better let me know!
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