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Thesandboxboutique
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Thesandboxboutique reviews
Information about Thesandboxboutique
4,33
21 reviews
The opinions come from external websites
Last update: 10.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPcmQybTBBRRAB!2m1!1s0x0:0x44954f7444feaf1b!3m1!1s2@1:CIHM0ogKEICAgIDOrd2m0AE%7CCgwIl56xlgYQsLak_wI%7C?hl=en-US
Nora Merriman
google
https://www.google.com/maps/place/?q=place_id:ChIJH2dtT75XIBURG6_-RHRPlUQ
1
Exact same situation as what Brooke Sapp posted in her review. I was so impressed with this cute store and bought several items for my daughter of which one of the items was small for the size I bought. I purchased it Saturday, July 9 and returned it Monday, July 11 (within one business day) with tags still on the items with my original receipt not asking for a refund but simply exchange for a size that fit and they wouldn’t accept an exchange or store credit because it was a sale item. I specifically told the cashier that I apologize, but no one told me that when I bought the item on Saturday nor was the clear signage anywhere that specified no returns of sale items, and I was simply looking to exchange for a size up. The cashier was very understanding and said that they're supposed to notify customers anytime anything is purchased that's final sale and apologized for the miscommunication. There was a tiny sign around the register under the glass (so it gets covered up by your items/the bag when you checkout) that said sale items are final and there was tiny fine print at the bottom of my receipt - which I received after the purchase of course. The other sales associate who worked to try and 'remedy' the situation returned back saying that all sales are final when they're at a discount and nothing could be done. Contrary to the apologetic original cashier who also mentioned that I was supposed to be told on Saturday when I purchased the item and was not told. Poor customer service - a shame that the two differed in how to resolve the situation and a shame that they don't post the final sale notice anywhere that is actually visible to the customers. Because of this, I will not be back as a customer. I think the most concerning part to me is that there is another review of the same story. A true shame that they aren't clearly posting signs or communicating that discount items are final sale. Had I been communicated too, I would've either purchased a size (or several) up from the beginning or not purchased at all.
1530834873
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBMjdxdVFnEAE!2m1!1s0x0:0x44954f7444feaf1b!3m1!1s2@1:CIHM0ogKEICAgIDA27quQg%7CCgsIud_62QUQwIXrNg%7C?hl=en-US
Ashley K
google
https://www.google.com/maps/place/?q=place_id:ChIJH2dtT75XIBURG6_-RHRPlUQ
2
1534186924
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3NnY2R1RBEAE!2m1!1s0x0:0x44954f7444feaf1b!3m1!1s2@1:CIHM0ogKEICAgICw6v6GTA%7CCgwIrKvH2wUQwIrIzAE%7C?hl=en-US
Brenda McGrew
google
https://www.google.com/maps/place/?q=place_id:ChIJH2dtT75XIBURG6_-RHRPlUQ
5
Excellent customer service.
1489509213
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnMWNyaGt3RRAB!2m1!1s0x0:0x44954f7444feaf1b!3m1!1s2@1:CIHM0ogKEICAgICg1crhkwE%7CCgsI3bagxgUQgKToAw%7C?hl=en-US
Lauren Brown
google
https://www.google.com/maps/place/?q=place_id:ChIJH2dtT75XIBURG6_-RHRPlUQ
5
1594565787
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM4cWZxRFVBEAE!2m1!1s0x0:0x44954f7444feaf1b!3m1!1s2@1:CIHM0ogKEICAgIC8qfqDUA%7CCgwIm8ms-AUQ6IjgzAE%7C?hl=en-US
Brooke Sapp
google
https://www.google.com/maps/place/?q=place_id:ChIJH2dtT75XIBURG6_-RHRPlUQ
1
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