Sorry for your experience with us. This has been a rarity in the past...however, we do experince staffing issues like most businesses these days...wether its family things, sickness or other emergency...sometimes we can not be open when planned. We are certainly sorry about that.
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1
Drove an hour and 15 minutes to get to this shop for no one to be here after speaking to them previously (to witch was a short and rude conversation)and getting assured of there business hours and that they would be open very unprofessional will never return
Sorry Kelly, this has been an unprecedented time in the hobby. High demand, low inventories and lots of service work....we have been very busy. I have instructed my guys to not do any looking outside of our main suppliers to avoid the issue in the future.
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2
Drove from Lansing In hopes to find parts for my boyfriends pretty outdated RC car. Guy took the info he needed for the parts he could find and our phone number and said he’d call when the parts came in and would do more research on the parts we needed to see if he could find anything that would work. Never received a phone call. And it’s been over a month. Luckily we were able to find some of the parts online but pretty poor business practice to not phone back even if you couldn’t find what we needed.
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