Hi Tania, I just came upon your review and I am sorry you had a bad experience during both visits to the shop. I want all our customers to feel valued. Please reach out to me personally at [email protected]. I would like to hear more about your experience and have the opportunity to make it right for you. Best, Jennifer
1514868161
1
Horrible place! I've been here twice and both times I was not acknowledged.. I was not welcomed in on both occasions although customers came in after me and were greeted not was I thanked for my business like the customer that made a purchase right before me. I was clearly and obviously disregarded here and if it wasn't for my five year old that wanted something sparkly from this place and I didn't want to disappoint her I would have left. First experience I understand the staff could have had a bad day, second experience clearly I see I wasn't welcomed here.
Stopped in with a friend and had plenty of money to spend. We had planned to purchase many gifts for birthdays as well as using a gift certificate. Unfortunately, surprised to find that the gift certificate for a men’s toiletry kit with NO expiration date would not be honored by the owner. She said they no longer carried the men’s Toiletry Kit and said she had no idea what the value would be and offered zero. So Jennifer, the owner, instead lectured my friend on how she should learn to file her gift certificates even though this one had NO expiration date. A ten percent discount on something, anything, would have been nice but the firm NO and offer of nothing was a huge turn off to this store and it’s owner. I have been in the retail business for years and this is Sales 101.
Hi Scarlett! Thanks so much for your kind words! We appreciate your business! -- Jennifer
1574112467
5
This small business is a wonderful hidden gem! Always walk in with one thing in mind and walk out with more then expected, every time!! From clothes, jewelry, kitchen items, unique gifts, oh the kids stuff! The Seasonal items, always tops other places. This place is definitely worth the stop! You can get items monogrammed. I've had Ohio state sports cups done, my daughters name on her school bag, lots of fun options. They support local with having items by local artists also items with Baldwin park / winter park written on them. Best of everything here, oh did I mention the customer service? Amazing!!
Great little gift shop with unique finds for females of all ages. The style is on the “preppy” southern style. It’s the service that knocks it down for me. It’s hit or miss. A simple hello can go a long way.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.