David, your review doesn’t tell the whole story. You purchased a $20 vertical grip for your AR. You stated “After installing it you did not like the feel so you packaged it up and wanted to return it for a refund” When I explained to you that once it’s installed it is no longer considered new. Your response was I repackaged it and you can’t even tell it has been installed. Unfortunately it may look new but I know it is not new but USED. I will not pass this off to another one of my customers just to please you. Lastly you could have taken it out of the box in the store to see how it feels before purchasing it but instead you want to purchase it, install it, and then return it for us to sell it as new. Just to be clear while it may look new it is still considered used. While you might consider this poor customer service at the end of the day I still believe I made the right decision.
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