Thank you for your feedback Michael., I believe we have a misunderstanding on your order. Your order was placed through an online service, and we were selected as the sending florist. We were communicating with the online service, and I don't believe the information was relayed appropriately. We will always try to find the requested product from our network of farms when we are out of stock, or offer a substitution. I would love to talk to you personally to resolve this matter. My name is Samantha and I am the store manager. Feel free to reach out to me at [email protected] and we can set up a time to talk over the phone.
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.