We apologize for you not receiving your order. Our records indicate we had sent an updated order to be confirmed by the school with the quantities they had determined and was approved. The order was then processed in full and no shortages occurring, as sometimes a defective item may be removed. However that was not the case for this order. Not certain where the error occurred, but rest assure we always do everything we can when it comes to making sure that every student gets their shirt. If notified before printing we will add onto an order to the extent that we will not miss a due date. Did you reach out to our customer service?
1647433622
1
Ordered spirit-wear thru north Iredell middle school boosters . My order was not filled, lost or taken in the transaction. Its unfortunate that parents loose out supporting their kids to situations possibly due to order limits.
TERRIBLE SERVICE!!! THEY WILL TRY TO RIP YOU OFF AND OVERCHARGE YOU! MAKE YOU PAY FOR ITEMS YOU DID NOT ORDER AND MORE. IF YOU DO, CHECK YOUR INVOICES VERY VERY CAREFULLY!! DO NOT USE EXCEL SPORTWARE.
Thank you so much for such a great review, Gregory! We made sure to pass along your praise to our art department. We're so glad you're happy with your shirts, and your customers are seeing the value as well. Looking forward to working with you again!
1560521749
5
Good prices. Amazing quality graphics. Professional staff and sales team. Graphics team I commend you! A+++++++My customers love our new shirts.
Thank you, Ashley! We're happy to see such a wonderful review and rating! We had a great time working on your designs, and we're glad you've enjoyed the experience too! Looking forward to working with you again in the future!!
1573748085
5
We have used them for apparel for a couple of years now and they have created some great designs for us! Their customer service is great and we look forward to continue working with them!
Very sorry that you had such a negative experience, this is not typical of our work. We do stand behind our products and if an error was made on our behalf and the customer is not happy with any items we always make it right.
1647433664
1
Only took 6 months to get our order 90% correct, two shipments of crooked logos, and also the final third shipment of shirts the colors were not correct.
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