As an el pasoan who comes every year, I was really sad this time around. We came for bug fest which was great. But, I was really disappointed with the zoo this time around. Most of the exhibits were closed, although I love the growth the zoo will eventually have. My suggestion, just wait till 2023 when everything is expected to be done. That was the least of my worries though, the staff and mangers. Uhm. For being a family place, the staff is a huge killer. Slow, no enthusiasm AT ALL, horrible customer and just no care to work at all. Specifically at the Grassland Cafe, but I feel like it might be a little all around as well, from reading the other comments
Had fun with my family I was just confused on the botanical gardens. I thought it was gonna be like Albuquerque where the botanical gardens was separate from the zoo but other than that I had a great time!
They say it closes at 5 and last tickets are sold at 4. They dont tell you that they start putting all the animals away around 4:00, and if you are not in the parking lot before five the employees follow you around and harass you to leave. Basically plan on being out by 4:00 if you want to see all the animals and not be treated rudely
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