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AutoNation Ford Arlington
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AutoNation Ford Arlington reviews
Information about AutoNation Ford Arlington
4,20
100 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyNjdmM3hBRRAB!2m1!1s0x0:0xddc1df5d41370fca!3m1!1s2@1:CIHM0ogKEICAgID267f3xAE%7CCgwIoby5lAYQ2OPU0wM%7C?hl=en-US
Shawn Laster
google
https://www.google.com/maps/place/?q=place_id:ChIJCUcRnt1iToYRyg83QV3fwd0
Hello Shawn, we are deeply disappointed by your experience at AutoNation Ford Arlington. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 200-4503 to discuss what we can do to help.
1653582219
1
Bought my Mazda here in Jan of 2021 and took the vehicle protection plan, with the notion that if I paid off/refinanced my original loan I could get a prorated portion of my VPP back. Fast forward to May of 2022 and Ive held up my end of the bargain, but I cannot say the same for Autonation. Ive moved out of state and informed Autonation of Arlington to which they informed me that I would need to visit an Autonation near me to verify the mileage (to determine the prorated amount I was to receive back). When I went to do that, I was practically laughed out of the dealership and they question why I would want to get rid of the VPP (lets not get into the cost-benefit analysis of this plan) Since that visit Ive tried to reach out to Autonation, but to no avail. Today I called the dealership, reached a person, and explained the situation. However, it must have been a boring explanation since the employee I spoke with did not acknowledge the situation or say a single word.instead without notice they send me to same random voicemail. Awesome customer service!
1651584276
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyb0xQYWdBRRAB!2m1!1s0x0:0xddc1df5d41370fca!3m1!1s2@1:CIHM0ogKEICAgID2oLPagAE%7CCgwIlNrEkwYQsMvgvAM%7C?hl=en-US
Daniel Ramirez
google
https://www.google.com/maps/place/?q=place_id:ChIJCUcRnt1iToYRyg83QV3fwd0
Hi Daniel, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 200-4503 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
1651754916
1
Worse ever
1654173206
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPbFByWmpnRRAB!2m1!1s0x0:0xddc1df5d41370fca!3m1!1s2@1:CIHM0ogKEICAgICOlPrZjgE%7CCgwIltzilAYQuK7yhgM%7C?hl=en-US
Tammie Fisher
google
https://www.google.com/maps/place/?q=place_id:ChIJCUcRnt1iToYRyg83QV3fwd0
Hi Tammie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
1654333605
5
Mike our Salesman was very professional and consistently made sure we had everything we needed. We originally only went to sell a car but found something we loved and they made sure it was In our price range.
1651949042
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyNmV6QzVRRRAB!2m1!1s0x0:0xddc1df5d41370fca!3m1!1s2@1:CIHM0ogKEICAgIC26ezC5QE%7CCgwI8vvakwYQ4Kb8uAI%7C?hl=en-US
Erica Erica
google
https://www.google.com/maps/place/?q=place_id:ChIJCUcRnt1iToYRyg83QV3fwd0
Hi Erica, we appreciate you taking the time to respond. The staff at AutoNation Ford Arlington take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 200-4503 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
1650902747
4
I like my new Ford Explorer XLT. I have had it for a week now. I will have to bring it in because of something minor. I just didn't like the the whole buying process. I order my Ford in 12/18/21. They told me it would be here 6-12 weeks. It did not arrive until 4/12. I picked it up 4/16. They did not honor the deal that running when I order the Ford Explorer 0% for 60 months. They also did not honor the Ford X-Plan Partner Recognition.Which I have learned dealer have the right to honor it or not. They told me if I wanted 0% to go with 36 months. When you're a working parent that's a big difference. . My coworker was honored at the Fort Worth location! My experience was tinted. The pricing should have been honored Updated on 5/7. They gave me the FordXCPlan Partner Recognitiod difference. I did not get the Zero Apr. I did get new mat.
1651327024
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyMS1HcFZREAE!2m1!1s0x0:0xddc1df5d41370fca!3m1!1s2@1:CIHM0ogKEICAgIC21-GpVQ%7CCgwIsIC1kwYQsLK9iwE%7C?hl=en-US
Scott Perlmutter
google
https://www.google.com/maps/place/?q=place_id:ChIJCUcRnt1iToYRyg83QV3fwd0
Hi Scott, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 200-4503 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!
1651485528
1
I pre-ordered a new Ford Mustang MachE through AutoNation in Arlington and now that it has come in, they are low balling me thousands of dollars less than 4 other dealerships - to include another AutoNation dealership. I'm sure it's because they know I have to buy the new car from them. Additionally, I can't bring in outside financing to get the best interest rate. If the vehicle I ordered was not with them, I would walk. Won't do business with them again or refer anyone I know. Sales folks have been very polite and helpful, I heard management recently changed....
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