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Scottysrepairshop
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Scottysrepairshop reviews
Information about Scottysrepairshop
4,70
87 reviews
The opinions come from external websites
Last update: 09.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPdEptVFVnEAE!2m1!1s0x0:0x31e1a44bffd62a95!3m1!1s2@1:CIHM0ogKEICAgICOtJmTUg%7CCgwIgvHklAYQqKqbhQE%7C?hl=en-US
Deb Downer
google
https://www.google.com/maps/place/?q=place_id:ChIJs9plEv6hwokRlSrW_0uk4TE
Deb - we apologize for your negative experience and as you mentioned this is definitely not the experience we strive for. Can you direct message us?
1656122283
1
Lots of 5-star reviews here, however, I must have arrived at Scotty's Auto Repair Alternate Universe for the Shafted and Taken for Stupid. I spoke with Scotty on the phone about a repair. He is as affable as they come and bent over backwards to assist on a fair quote. He took my name and we set an appointment. When I arrived punctually in the early am, Scotty was nowhere to be found. His alternate stand-in/owner/co-owner/who knows who, had no information about the repair, conversation I had with Scotty, quote, or even my name. A massive, crossed wire on communication. Scotty was out with an apparent upset stomach or, so I was told. After two hours of waiting on Scotty's stand-in, it was finally determined that the repair was not going to go forward. No attempt to confirm with Scotty was on the table. I was quoted approximately $250 over dealer quotes and 2.5x what Scotty quoted over the phone. Unfortunately for the stand-in, I had multiple quotes and a diagnosis on hand prior to my appointment. Sorry Scotty. I was hoping to add another 5-star Google review in honor of your big heart, but the ball was dropped in this instance. I will never return to Scotty's Auto Repair in Stamford, CT for any reason and wish you continued success providing the same excellent service you professed to over the phone. Whether or not this was a classic bait and switch attempt, I am hoping an event like this will not happen again.
1652556016
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyanNqSVhnEAE!2m1!1s0x0:0x31e1a44bffd62a95!3m1!1s2@1:CIHM0ogKEICAgID2jsjIXg%7CCgwI8IGAlAYQ0Oru5wE%7C?hl=en-US
Freddie Riley
google
https://www.google.com/maps/place/?q=place_id:ChIJs9plEv6hwokRlSrW_0uk4TE
Hi Freddie - we deeply apologize for your negative experience. Can you message us and tell us more so we can make this right?
1652891772
1
The worst order repair shop I ever been in my life
1522290495
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRanAyeTFBRRAB!2m1!1s0x0:0x31e1a44bffd62a95!3m1!1s2@1:CIHM0ogKEICAgIDQjp2y1AE%7CCgsIv57x1QUQwOGCMw%7C?hl=en-US
Katrina MacDonald
google
https://www.google.com/maps/place/?q=place_id:ChIJs9plEv6hwokRlSrW_0uk4TE
Thanks Katrina
1611997089
5
Scotty’s fixed both of my cars, they did it quickly and worked with me to keep the price down. The staff (and Scotty!) are hardworking, friendly, and honest. I couldn’t have asked for a better job done and I have peace of mind knowing my cars are safe to drive with my children inside.
1456254428
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBX3JuV253RRAB!2m1!1s0x0:0x31e1a44bffd62a95!3m1!1s2@1:CIHM0ogKEICAgIDA_rnWnwE%7CCgwI3NuytgUQgNfV1AE%7C?hl=en-US
Alexander Nekrasov
google
https://www.google.com/maps/place/?q=place_id:ChIJs9plEv6hwokRlSrW_0uk4TE
5
Great service, knowledgeable staff, convinient location and fair pricing .
1690398117
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwNEpQXzJBRRAB!2m1!1s0x0:0x31e1a44bffd62a95!3m1!1s2@1:CIHM0ogKEICAgICp4JP_2AE%7CCgsIpduFpgYQ4MaYQA%7C?hl=en-US
David Lewis
google
https://www.google.com/maps/place/?q=place_id:ChIJs9plEv6hwokRlSrW_0uk4TE
1
Had a catalytic converter replaced here for a 2015 Corolla for $2000 several months ago. I repeatedly told the mechanic that I would be moving back to California and that the catalytic converter he installs must be CARB compliant. I was reassured that it was. I'm back in California and it would not pass emissions due to the catalytic converter and now have to get it replaced again. Untrustworthy shop.
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