Hi Connie, I am sorry you had a bad experience. Please let us know what we can do to make this right for you.
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3
First of all I want to say I love Gina K. I look forward to her live chats and buy a lot of her products. They are amazing. Her last release I messed up and spent $3.00 less than needed to get the incentive stamp. I called and talked to a lady that sounded like Gina but was not. I had just placed the order like at 2 in the morning and called 1st thing in the morning. I asked if I could add on to my order to get the incentive stamp and she said they have over 1000 orders and they did not have time for that. Just did not get a good impression. Connie T
This is a great small hobby and paper craft store! I love that it's located right on the end of the Greendale downtown shopping center strip. Very easy to find. Cute and quaint shop. Gina K is there at the store most weekends, and sometimes throughout the week. They keep their store very clean and very well organized! Gina puts out a ton of samples of her own creations throughout the store, and they usually have the correlating stamps or cardstock and inks right near by them. The staff there are very helpful, always smiling, and very nice. If you have questions about the samples, ask the staff, they are VERY knowledgeable! The store also has FREE card-making sessions every Saturday until 3pm* (call the store ahead of time to see when they start&stop them). Gina's husband also plays guitar and sings coffeehouse versions of songs during then! (He is very good, and has a nice voice, very relaxing tone.) Along with that, I believe there are stamping classes and sessions that you can sign-up for and join. Just ask the staff about them! A lot of good prices and cute stamp sets and ideas to share with friends! They are usually always stocked-up on their supplies, but if they aren't and you know what you are looking for, the staff will write your name and number down and give you a call when they get that item in. Very friendly and cute place. I definitely recommend stopping in here!
We have no idea why this customer gave us this review. Without a reason, it is difficult to correct the problem.
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