Thank you Richard for clarifying this...we knew that whatever happened, that this was not a correct 2 star review. Thank you so much.
1574101220
2
There seems to be a mistake on the review. I do not remember a two star review of this establishment. I have always had Excellent service and outstanding treatment by staff. I would recommend this establishment to anyone.
The fact is that you called one Tire Store, and came into our store wanting same price. We gave you our price and you proceeded with profanity in front of women and children that were standing at the same counter.
1519658324
1
Called and got one price. Showed up and got another. They are rude and disrespectful. DO NOT use there service. The FACT is, you are a lier. Ill never use your service ever. Other customers have had the same problem. Get YOUR FACTS straight.
Hi Briana, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Elk Grove Tire Pros. We are driven to offer great customer care and we strive to provide the best experience. Thank you again and we hope to see you again soon! Regards, Elk Grove Tire Pros Team
1606768733
5
I won't go anywhere else for tires...these guys were so quick. I got there 1.5 hours before they close without an appointment and they were done in like 30 minutes! I was sure I would have to leave it until the next day. I didn't even know what I needed, so they could have gotten a pretty penny from me for four tires and sold me something I didn't need. I was shocked at how reasonable the price was! And lifetime flat repairs and rotation even if I'm traveling...topped with how quickly they worked and how kind + professional they are. Customer for life!
We know you did not like that our wait time on Saturday that was 1 1/2 hours, but we did have 8 customers in front of you. Regards, Elk Grove Tire Pros Team
1624894084
1
Company charged me 112.00 just to balance my wheels and car still has the same shake at 60mph. They charged me and either didn't do the work or they didn't do it right! After leaving and noticing that the shake was still there I called them and instead of them telling me to bring the vehicle back so they could take a look at it, they said that they would have to charge me again. I felt like I gave them 112.00 for nothing! Wouldn't recommend this place. Save your money or go somewhere else!
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