Experience was decent, i liked the Doctor Chait and the Team, very professional. Only take away is the pricing. They charge 39 dollars for Optomap and i found out its free at America Best contact and glasses. (Parker and Tollway) They also charge 20 dollars for visual field test (VFT) and its 15 at America Best contact and glasses. (Parker and Tollway) If i had done a better research i do believe i would have paid 25 at Americas Best instead of 69 dollars at Willow Bend Vision Care. On a positive note, i do believe Doctor Chait was wonderful and the ladies at the recepiton were very professional and knowledgeable.
It is our goal to meet the expectations of each of our patients. Though we do not sell eyeglasses at our office, were truly sorry the eyeglasses did not meet your expectations. We encourage our patients to contact the office if there are any problems with the glasses prescription or questions about their exams. Our patients are our number one priority, and we take their concerns very seriously. Thank you for your feedback.
1510617757
2
I was here last November for an eye exam. The Dr. wrote me a prescription for new progressive lenses. I couldn't get used to them, I waited a few months thinking I would eventually acclimate. I finally went to a highly rated eye Dr., he told me that he couldn't prescribe any lenses for me that would help, I had severe cataracts. He referred me to an eye surgeon and now I have 20/20 vision. This place sold me $600 worth of useless glasses. Go to a reputable eye Dr. that spends time with you, not a production line eyeglass sales place.
Had only the most professional experience with Dr. Ko this morning. By far the best trip to the optometrist I've ever had. Explains things well and takes her time with your visit. Keep up the good work!
We are sorry you had a less than stellar experience. We take these matters very seriously. Unfortunately, we are unable to verify anything about your identity from your name in our records. Our staff usually receive compliments on their excellent customer service skills. Please feel free to contact us so that we can address your concerns.
1602284147
1
Rude and unprofessional. A total ripoff!
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.