Their server recently crashed and we were unable to use any of their systems for our business for 2 days. There many more companies out there with better and more reliable systems.
Hi Carson, we are sorry to hear that. Before we start, can you please let me know the name of the restaurant you had with us? Thank you.
1591188410
2
As a professional server, this is absolutely the worst point-of-sale system I have ever used. I would recommend Aloha, Micros, ONE POS, or one of the many other systems out there.
This system really righted our ship. Though we are a non-profit enterprise to serve our military veterans, our Bar and Social Quarters gives us a bit of income. Unfortunately, due to mismanagement, we weren't making any money off of the bar. We were actually losing money. We changed some things around and bought Hotsauce, and that cured all of our ills. The bar is profitable now. The system is very easy to use for us, which was a major concern for us in a place where not everyone is exactly tech savvy. Hotsauce did a great job with setting our system up in a way that suited our needs, and they did a GREAT job training our officers and bar manager how to take full advantage of all of the features. We could not be happier.
I've helped many a restaurant/bar owner out of an old system or out of Clover POS and others that didn't meet their needs like Harbortouch or Toast. Some companies put tons of money into marketing like Clover & Toast but have pathetic customer service. Thank you HotSauce for being a great solution to provide to my customers. I can be unbiased because I can choose to partner with many of these companies but I've been there where the merchant is calling me upset with the problems they are experiencing. That means I can't focus on generating more business but end up trying to fix their problems because of lack of support. With HotSauce POS not only can I focus on growing my business but my clients want the same system for their next business and are now a referral source. Do yourself a favor and don't fall for fancy marketing but rather go with a system and company that will have your back.
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.