We would like to take a moment to explain what happened during your time spent with us. You did not call ahead to ask us about said part, in fact you drove in to town to visit our competitor who did not have the part you needed. After visiting with them, you stopped in to see us and we showed you the part. It is not scratched and dented, there was a minor scratch in the paint that we went over with you. After you saw the part you asked to pay $150 below what we were willing to sell it for and we could not come to an agreement. We work hard to provide the best service and customer care for our clients and we will continue to do so. We're deeply sorry to know you weren't satisfied with your experience. We strive to provide exemplary service, and we apologize that this was not reflected. Please reach out to Jeff at [email protected] at your earliest convenience to discuss this further. Thank you.
1534947940
1
Drove a hour for a high priced "mint take-off part " .. Get there too find out it's scratched & dented + they where not willing to talk on price ! ... Thanks for wasting my time ... M&P auto
Jordan, we apologize for any frustration. If you would like to discuss this further together, please give us a call.
1554827681
1
First off id Just like to say this place is terrible. TERRIBLE. Why? Well I talked to this guy bill and he said he wanted me to go over there and give him the title to my car then go to my house and pick up my car. Sounded very fishy so I told him I was going to check in with a few other places and give him a call back. He said whatever and hung up. Petty much?
We were happy to be able to assist you, Kelli! Thank you for taking the time to share the great experience you had with us. We're proud our standards for customer care was able to leave a great lasting impression with you and we look forward to providing great services to you for many more years to come.
1601579419
4
The owner had met me through another entity or business and he was extremely knowledgeable about the area, products and services that they can provide and honest about those they don't but they quickly referred me to someone who could. The company has done a great job of keeping in touch with their customers and extending discounts and offers available if you sign up.
Wouldn't piss on the owner if he was on fire! Never been so insulted by a business owner! I walked in with my money and left with it! Thank god! Should have listened to the reviews online in the first place!
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