With the widespread storm damage we have had numerous requests for repairing damage. Our last communication was you were going to tip the playset upright so you could take pictures of the actual damage for us to review. The original pictures that were sent to us didn't give us a good enough view to give you an estimate of the possible damage. We have not received the pictures from you. Time frame for repairs is difficult to estimate to to the high volume of sales along with the many repair requests that we received before yours during our busiest time of the season.
Highly recommend Rainbow. The salesmen were great and the guys that installed the system were kind and curteous. We will be back next year for additions to our set. Thank you !!
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