Rank #1 on Google Maps and be the Local Leader
Collect Customer Reviews on Google
Polish
Swiss
Geeks on Wheels
Profile not verified
Geeks on Wheels reviews
Information about Geeks on Wheels
4,87
100 reviews
The opinions come from external websites
Last update: 08.06.2022
Is this your company profile?
- Updating reviews
- Verified profile
- Sorting options
- Displaying products
- Advertising banner
How do companies benefit from their catalog?
See example1644948139
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXc01iZU1BEAE!2m1!1s0x0:0xacf635c80a67d4e2!3m1!1s2@1:CIHM0ogKEICAgICWsMbeMA%7CCgsIq9WvkAYQuMm2IA%7C?hl=en-US
Danny Dawson
google
https://www.google.com/maps/place/?q=place_id:ChIJ0VcJR3wbdkgR4tRnCsg19qw
Hi Danny, I am sorry you were dissatisfied with the service provided, and as the technician who was working on your devices, and spoke to you when you first brought the devices in, over the phone, and when you collected the devices, I can assure you we did not intend any confusion whatsoever. When you first brought in the devices for an estimate, I explained over the counter the costs if we were to try to repair the devices. It was explained the cost per-device starts from our in-store repair prices, and increases if a specialist repair is needed - with your approval. It was also both explained over the phone and in-person that if you do not want to continue with the repair for whatever reason after work has been carried out, we reduce all labour charges to 36 per device. In your situation and your approval, we spent a lot of time trying to repair your devices under the in-store costs, and reached a point where both would have to be put under specialist repair. As you did not want to pay for the specialist repair or both diagnostics costs when you came to collect the devices, we kindly reduced the cost of the labour for the two devices at 72 to one at 36. Once again, I am sorry for any confusion caused.
1645009590
2
I popped into Geeks on Wheels two weeks prior to using their service to check and see how much they may charge to an estimate on repairs. I was told by counter staff there was no charge for an estimate and no appointment was necessary so cheerfully dropped off two items (a laptop and an external hard drive). I explained to the guy behind the counter I was told that they offer free estimates and he noddingly agreed and said that was indeed the case. After contacting me just a few days later with the potential works needed for the hard drive and the laptop, it was concluded that the costs dont justify the repairs so I arranged to collect my goods. It was then that they tried to charge me nearly 80 (combined) for the work that they had already carried out on the two separate items. After explaining to the guy that I was told that its a free estimate he agreed that the estimate was free, but this was the charge to find out how much it would cost to get them fully repaired. Confused?? Me too! After contesting the charge and explaining thats not how estimates actually work, we finally agreed on a heavily reduced charge which in the end I just reluctantly paid to get out as my two children and dog were waiting for me outside. The staff were friendly enough and I have no issues there but a free estimate that charges around 30-35 per estimate is clearly NOT a free estimate. I told the guy behind the counter that if he dropped off his car for a free tyre check and was then contacted by that mechanic to say that they checked the tyres for free but theyre going to have to charge 40 per tyre for the work that they carried out is that a free estimate? He agreed of course not!! They seem friendly enough but I wouldnt recommend using their ervice unless you are absolutely clear of what youre paying for before you drop off your items. (The reason why its two stars instead of one is because the guy in the shop recognised that I was given heavily misinformation and looked to amend it as best as he could otherwise bet your last quid its a one star only!)
1571771984
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwaEk2dmhRRRAB!2m1!1s0x0:0xacf635c80a67d4e2!3m1!1s2@1:CIHM0ogKEICAgID0hI6vhQE%7CCgwI0Ky97QUQkN-xzAE%7C?hl=en-US
Qamar Hussain
google
https://www.google.com/maps/place/?q=place_id:ChIJ0VcJR3wbdkgR4tRnCsg19qw
1
Needed my laptop repaired told me it'd cost 'more than it was worth' and that I should just 'buy one from eBay' (because Sony have stopped making laptops). They were quoting me several hundred pounds to repair. In the end gave it to a local laptop specialist who did it for 50.
1652452062
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQycHNHUE5BEAE!2m1!1s0x0:0xacf635c80a67d4e2!3m1!1s2@1:CIHM0ogKEICAgID2psGPNA%7CCgwI3tX5kwYQqNqwyQI%7C?hl=en-US
Alicia Lethbridge
google
https://www.google.com/maps/place/?q=place_id:ChIJ0VcJR3wbdkgR4tRnCsg19qw
Thank you very much for this wonderful review!
1653312707
5
Excellent service! Incredibly helpful and well informed - couldn't be better!
1648546484
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXLWJxYVRBEAE!2m1!1s0x0:0xacf635c80a67d4e2!3m1!1s2@1:CIHM0ogKEICAgIDW-bqaTA%7CCgwItKWLkgYQkPay1AI%7C?hl=en-US
Marjorie Belli
google
https://www.google.com/maps/place/?q=place_id:ChIJ0VcJR3wbdkgR4tRnCsg19qw
Thank you very much for your review, and we are glad we can continue to support you for all your IT needs.
1648564547
5
Definitely a lifesaver! Efficient, punctual and straight to the problem to get it fixed..i have been usingI the Geeks for years and have never been let down or disappointed in any way.
1641156808
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtbWMtdWZBEAE!2m1!1s0x0:0xacf635c80a67d4e2!3m1!1s2@1:CIHM0ogKEICAgICmmc-ufA%7CCgsIyKHIjgYQuM76ag%7C?hl=en-US
Ros Dawson
google
https://www.google.com/maps/place/?q=place_id:ChIJ0VcJR3wbdkgR4tRnCsg19qw
3
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.