We are sorry to hear that you did not have the best experience with us. Please reach out to the store manager if you would like to discuss further. We'd love the opportunity to find out what happened and where we could improve.
We are sorry to hear about your less than stellar experience. We believe that your interaction was with the sales associate from LensCrafters. Please know that the optical and our doctor's office are two separate entities. The doctor's office is independent from LensCrafters and we do not employ the sales associates or opticians that work for LensCrafters. We thank you for your feedback, and will forward your comments to the corporate management team to address.
1623340732
1
I will NEVER return. I am shocked and utterly disturbed by the behaviour of your technician.
We are sorry to hear that you had less than sanitary conditions during your visit. We have made changes in protocol to maintain the utmost cleanliness standards during each visit. Thank you for the feedback.
1615999765
2
Too crowded, kids everywhere, hardly sanitary, and there was a cockroach gag in the doctor office. While it was a fake roach, it was intentionally left aside doctors table to scare the doctor. Very unprofessional.
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