Hi Darren, we understand your frustration and apologise we could not agree to resolve this matter. What we embroidered on the back of the t-shirt's is exactly the same of the sample we made you before going into production, which you approved. In regards to the spelling mistake, we owned up to this before we dispatched and kept you informed and apologised that there will be a delay. once again we sincerely apologise. All the best.
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What a shocking company went to these for advice and to help design the new work t-shirts first of all there was spelling mistakes so they had to redo the items that I ordered which led to even more time waiting for the garments, I asked for the the back to be filled and only come with in between shoulder pieces which and not the back being filled, I also asked for our email address to be added which again wasn't added, apparently I approved the order !!! When what I did was asked for stuff to be added and to me that to me is not me approving the order. All in all it is shocking and won't be using this company in the future to any of our garments
Hi Ian, can you let us know what was awful? what is your company name as we cant find an account under your name, if we are mistaken please then we apologise, contact us on 03300040440 to discuss as we are very helpful.
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