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Foot Paths
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Foot Paths reviews
Information about Foot Paths
3,97
61 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5NDd2akVnEAE!2m1!1s0x0:0x3b38ad5e216cafd3!3m1!1s2@1:CIHM0ogKEICAgIDy47vjEg%7CCgsI5P7CggYQyPaefw%7C?hl=en-US
Emily Schlotterbeck
google
https://www.google.com/maps/place/?q=place_id:ChIJI9k60oJw44kR069sIV6tODs
Emily, we're extremely sorry for the miscommunication of our store hours. We want to be clear so that you can plan your trip accordingly. We'll look into resolving this issue to make returns easier in the future. We hope you can give us another chance to impress you and communicate clearly. -Steve R., Owner
1616075588
1
I had a pleasurable and easy experience while purchasing a pair of shoes for work. Store was relatively empty and they had my size in stock. The return process however, has been the exact opposite. The website shows hours open on Saturday until 9pm. I show up at 6:50pm and the door is locked and lights are off, but there are 2 workers standing at the cash register. I call and basically get told the website hours are wrong and they always close at 7pm but that night there was an emergency and they needed to close early. I was quite disappointed and reached out on the website contact page to voice my frustrations. If I had known the store closed at 7, I would have gone earlier. Also it did not seem like there was an emergency as the worker had time to answer my call in the same amount of time a simple return would take. I check the hours for during the week and planned to stop by this morning before working. The website said open at 9:30am. I arrive at 10:15am or so today and the door is once again locked. I call the store asking what time they open and am told between 10:30-11am because of technical difficulties. I work 10:30am-7pm and I voice my frustrations as I have now have gone out of my way and tried to return shoes twice. I was told that if I went this upcoming Saturday between 10:30am and 7pm that the store would be open and if I was over the 21 day return mark, that as long as the shoes were unworn (which they are) and that I had the receipt (which I do), they would make an exception. It is unacceptable and unprofessional to not have updated and accurate store hours on the website or at least posted on the door. Unfortunately, I dont work from home so I have to rely on the store hours to try and get somewhere around my job schedule. The worker on the phone this morning was nicer and more understanding than the female I spoke to on Saturday but I am still quite frustrated. I plan on making a final trip to the store, returning the shoes this upcoming Saturday, and will then not be shopping from this store again.
1541943678
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJeHNtb29RRRAB!2m1!1s0x0:0x3b38ad5e216cafd3!3m1!1s2@1:CIHM0ogKEICAgICIxsmooQE%7CCgwI_uKg3wUQoJiTrAI%7C?hl=en-US
Jermaine Rogers
google
https://www.google.com/maps/place/?q=place_id:ChIJI9k60oJw44kR069sIV6tODs
Jermaine, thanks for coming to see us! We're always happy to help you find what you're looking for. -Steve R., Owner
1544219648
3
All depends on the style and variety of what you
1451738979
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNROWNMYlNnEAE!2m1!1s0x0:0x3b38ad5e216cafd3!3m1!1s2@1:CIHM0ogKEICAgICQ9cLbSg%7CCgwI446ftAUQwL-IkAM%7C?hl=en-US
Allison Newman
google
https://www.google.com/maps/place/?q=place_id:ChIJI9k60oJw44kR069sIV6tODs
If I could give any review an A+++, I'd give it to this one, Allison. It's wonderfulto hear that you loved our service! If there's anything else that we can do for you, please don't hesitate to let us know. -Steve R., Owner
1452007669
5
This is a great store!!! The retail sales agents are extremely nice and very helpful. A+++
1530807757
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBa09YSV9BRRAB!2m1!1s0x0:0x3b38ad5e216cafd3!3m1!1s2@1:CIHM0ogKEICAgICAkOXI_AE%7CCgsIzYv52QUQwJ-0fQ%7C?hl=en-US
Williams O'Sullivan
google
https://www.google.com/maps/place/?q=place_id:ChIJI9k60oJw44kR069sIV6tODs
Williams, thank you for this! We're here for you anytime. -Steve R., Owner
1530979237
5
Great store .Very nice collection of shoes.
1542838851
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJc2MtaDVBRRAB!2m1!1s0x0:0x3b38ad5e216cafd3!3m1!1s2@1:CIHM0ogKEICAgICIsc-h5AE%7CCgwIw7TX3wUQpIKapQI%7C?hl=en-US
Billy Boston
google
https://www.google.com/maps/place/?q=place_id:ChIJI9k60oJw44kR069sIV6tODs
Hi Billy,I'm sorry you had such an unfortunate experience. However,I'm not sure you have the right store. We do not have any security guards that work for us and do not have any male employees that wear glasses. I spoke with everyone working that day and they have no recollection of any issues similar to what you describe. We pride ourselves on our excellent customer service and would never allow anyone with such an attitude to work here. I would be happy to discuss with you in person if you would like to stop by Foot Paths. Regards Steve R owner
1547219231
1
I went in the store with 400$ to buy boots for me and my girlfriend and was harrased by a security guard with glasses. ..I asked him to let me go about my business. And he continued to hurry me along while I Was tightening the laces, and he said stop that. Your going to break the laces....I immediately asked to see the. Manager....He refused and started becoming belligerent. ..He told me he was the manager and threatened to bust my head open......I was in shock...that a staff member would act that way to a customer...I. would really like him reprimanded someway....i buy boots from footpaths all. The time.. it was the worst shopping experience ever......I will never o to that store ever
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