We had a sportsman 500. The front axle broke under warranty, a strange problem. They refused to replace under warranty said from abuse. Hundreds of miles later it broke again. This time they send the dealer to our place to "inspect the property" looking for ramps because "the axle would only break if jumped." Well he found nothing because we weren't abusing the machine. The cast aluminum wheel hubs also broke and we insisted it is a design flaw, very little material supporting the machine. Refused warranty replacement. The 3rd time a hub broke our replacement part was an updated heavier design. They still refused to honor the warranty for the part. They claim it's not a defective materials issue. So anyhow this company treated us very poorly. We sold our machine and will absolutely never have another!
Purchased a slingshot and within a week of owning it I had to send it in for a safety related repairs. Over the last year I have had to send it in many times for major safety problems and some recalls and unfortunately Polaris the manufacturer refuses to acknowledge any manufacture defects and or offer to inspect it. Will not be buying another Polaris product or recommending to anyone. Poor customer service and warranty!
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.