Took a necklace in for repair. The clasp had separated from the chain. Was told "oh this is an easy fix, ten minutes tops to put a dot of solder on it to reattach. He's not in today but here will have it fixed first thing tomorrow morning. We'll call you". Waited until 4 the next day, no call so I called them, was told "oh I didn't get to it, I was too busy, I'll have it done by tomorrow (which would have been Saturday) I told him I would just get it Monday. Stopped in Monday. It was finally done. It was in a bag, they never took it out just handed it to me and gave me the bill. Went home, there is a huge chunk of solder on it and the white gold chain had a black scorch mark on it. It looks horrible and was terribly overpriced for a ten minute job. AVOID THIS PLACE, THEY ARE HORRIBLE!!!!!
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