Hello Matildere. We are glad you concerns were resolved with our Optical Department. Have a great day!
1624899009
1
I did my exam and they informed me that their optical department was closed and suggest I go to the largo location with my prescription. I called and made an appointment at the largo location then the next day I drove 45 minutes only to be told that they do not accept my insurance and they cannot help me. I was very upset because I wasnt asked for my insurance nor did they last at this location told me to verify my insurance before going. I assume since they took my insurance here that they would accept it at the largo also. I will not be going back
Judi, thank you for your feedback. We've reached out to you and ask that you please return our phone call to discuss your situation further. We feel we have a quick resolution for your issue and look forward to giving you a 5-star experience.
1550251152
2
Dr. Williams was great. Have had a terrible time with the optical shop. Misinformation with what my insurance did or didn't cover. order for lenses lost for one pair. both pairs with defective lenses. and 3 plus months after my check up i still don't have a functional pair of either my regular or my sun glasses
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