Menifeekidsdentistry reviews

1678491390

Royale Buelna

google

1

I set an appointment for my 8 year old and 1 year old for the same time and dentist because our regular dentist had referred us there for the kids. I had to take my other two very young children (2 and 5) with us. They originally told me none of the kids could come back as they called my youngest back but I am not going to leave my kids in the waiting room without me. They finally said we could all go back and they would give us the biggest room. They saw my one year old then asked if we could go back to the waiting room. I thought they meant all of us. They wanted my other son to stay but he is very uncomfortable at the dentist and kept making sure I was going to stay with him before we even got there. I told them he had asked me to stay and I asked him in front of them if he was okay with that and he didn’t want me to leave him. The front desk receptionist then told me it's their policy and that no kids are allowed in there even though I've brought them all before when my daughter had her appt. She said it's a new policy and we would need to go wait in the waiting room. At this point my son is crying and didn't want me to leave as he had said. I told her he was visibly upset and didn't feel comfortable with me leaving. She then said he was crying cause I asked in front of them if he wanted me to stay. I attempted to tell her that my son had asked me prior to coming to stay with him and is uncomfortable and she cut me off raising her voice saying I was being hostile and kept saying that repeatedly and that I was going to have to leave if I basically said anything at all and I am a very rational person. I wasn't yelling or talking rudely I simple was saying my son felt uncomfortable but I just stopped talking cause there would have been no point in reasoning with her with how she was acting. The dentist said we could all stay so we went back to the room so he could be seen but I felt very uncomfortable staying so I called our regular dentist and they gave us another referral for the kids for a different dentist office and apologized for the horrible experience so we ended up leaving before he was even seen. The rudeness and lack of respect I felt as a parent was like nothing I've ever experienced. They shouldn't have let me even book the appointments together at the same time if that was their policy or they should have said something prior to my appointment. A dentist office shouldn't be speaking like that to anyone especially about someone else's own children. My son thanked me in the car for not leaving him because he didn't want me to leave and said no one was listening to him saying no. My son was terrified I was going to leave him there by himself with what the receptionist was saying. I will never take my children here again.

1551813151

Doug Smith

google

1

1690053368

Noemi Arias

google

5

1641505087

Denise Martin

google

5

1677309228

Lisa Montero

google

1