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Blue by ADT
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Blue by ADT reviews
Information about Blue by ADT
2,71
77 reviews
The opinions come from external websites
Last update: 02.04.2022
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https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s106810577994544667695!2s0x0:0x2437f568f35006d8?hl=en-US
Ryan Ballard
google
https://www.google.com/maps/place/?q=place_id:ChIJffeLue1TwYkRCl76SiV6faM
1
I WAS a customer since 2011 (it was Lifeshield then). My system stopped working properly, specifically low audible tone from the control unit. I called in to troubleshoot, which did not resolve the issue. Their suggestion was to sign a new contract for a new system and/or purchase additional equipment. I went with another company and was charged a fee for terminating my service. Their excuse was that I upgraded the system in 2019. But that system was already failing - which shows the poor quality of the equipment. I've had 2 systems in 10 years.
1641944116
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s108831882958720741063!2s0x0:0x2437f568f35006d8?hl=en-US
D Chiera
google
https://www.google.com/maps/place/?q=place_id:ChIJffeLue1TwYkRCl76SiV6faM
1
Service wont stay connected more than 2-3 days at a time, nothing they can do about it. When I called to cancel service the rep literally yelled at me on the phone. I will be reaching out to their corporate offices in the am. Worst customer service experience EVER.
1632308027
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s112015637396026722644!2s0x0:0x2437f568f35006d8?hl=en-US
Valerie Jacobs
google
https://www.google.com/maps/place/?q=place_id:ChIJffeLue1TwYkRCl76SiV6faM
5
Great
1563280917
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s116563884213673041688!2s0x0:0x2437f568f35006d8?hl=en-US
Bret Kempler
google
https://www.google.com/maps/place/?q=place_id:ChIJffeLue1TwYkRCl76SiV6faM
5
Work visit. Very accommodating.
1601395344
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s105342633289139196681!2s0x0:0x2437f568f35006d8?hl=en-US
Thomas Hunter
google
https://www.google.com/maps/place/?q=place_id:ChIJffeLue1TwYkRCl76SiV6faM
1
Blue by ADT IS NOT ADT! When I was moving, I asked transfer my service. Instead the cancelled my account with main ADT (You are labeled as a Lifeguard account) and signed me up for this Bule by ADT under false pretences. Now they want to charge me a early cancelation fee to switch back to the MAIN ADT. The system is crude and primitive. I have many issues with no resolve. DO NOT USE BLUE by ADT. Stay with main ADT! They also lied to me when my "30" Days will start. It started when I signed for the equipment. (Which make no sense..) I was told it would start when it was in stalled the system and they started monitoring it. (Which dose make sense) Yes my fault for not reading every word of the 30 page contract. Also my fault that I could trust a company, a company I am trust will my "security". Let that sink in. If I can't trust this company to resolve this issue? How can anyone trust them with their security? Don't Trust this company. They do not care about customers, just their bottom line.
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