Thank you for bringing your concerns to our attention, Robert! It's truly unfortunate to hear about the continued discomfort you have been experiencing. Please reach out to us directly at (615) 278-9792 or [email protected] and we'd be more than happy to work with you on a lasting solution to this issue. We hope to hear from you soon!
1615568782
1
0/10 Stars. This has been the WORST experience living in apartment in my adult life. I have had over 10 water leaks from the apartment above me. It is a nightmare to get the leasing office to take action - have to take multiple trips to get anything fixed if at all. There had been a hole in my ceiling for over 2 months with no action. The Cleo Apartment kept making excuses as to why the water leaks happened without actually solving anything. I would highly recommend not living because if issues happen, they are slow to fix and the customer service is awful.
Momo, it's unfortunate that you feel this way about our team and community. We can absolutely assure you that our residents' comfort is a top priority for our team, so we do appreciate your feedback. Please contact our office directly so that we can address each of your concerns and work to improve your stay with us. Thanks for your time!
1628869395
2
Save yourself the trouble. Constant disruption is the theme here. From fire alarms, to constant construction, careless neighbors, and management staff who could use more experience. Overall, for the price you pay, you're not getting your money's worth. Cannot recommend The Cleo for these reasons.
Thanks a million, Madeline! We're thrilled that you are choosing to continue your stay with us for another year. Our team hopes that you will continue your residency at the Cleo for many more years to come! Thanks so much for taking the time to share this lovely feedback with us. Let our team know if you ever need anything!
1544710860
5
We love The Cleo! We are currently signing our 3rd lease here. I would definitely recommend the Cleo to anyone looking for a nice place with great amenities!
We appreciate your raving review, Cody! Thank you for taking a moment to share this excellent feedback with us at the Cleo. Our entire team is striving to offer only the best, so your kind words are much appreciated.
1548706796
5
The Cleo is a fantastic option in the East Nashville area. The location is perfect because you're within minutes to all of the hotspots in East Nashville and very close to many of the other hoppin' places in Nashville. Along with the perfect location, The Cleo is very cute and has awesome amenities. Definitely check this place out if you're looking for an all around great apartment.
We're so sorry to hear that, Brennan! Our team would appreciate a chance to assist you with your concerns, so please give our leasing office a call. We can assure you that our residents' comfort and satisfaction are our top priorities. We hope to hear from you soon!
1602776452
1
I did not enjoy staying here this past year whatsoever. There are plenty of better options throughout Nashville to stay at. Do some further research on this place and then choose somewhere else, I wish I would have.
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