Brian, we are very sorry to hear about your experience. Our cashiers process dozens of return per shift and are trained to handle them in order just like a regular customer that is purchasing something. We will speak with our staff to make sure they are all on the same page and this doesn't happen again.
1643055582
1
Terrible experience with customer service! If you are going to return something and you waited in line for your turn, the cashier will ask you to step aside while she continues ringing up the all customers that are behind you. My return took less than 3 min waiting for a grumpy manager to make her way back to enter the override code. Never in my life that Ive been dumb founded by this procedure and policy. Always been a big believer in helping the local stores but no more for I wont be returning.
suzanne, we agree! We will pass along the compliments to our hardworking employees! Thanks for taking the time to leave feedback.
1639672933
5
One on one experience/knowledge is genuinely expressed by real, not pushy, associates. Always very pleasant and prices are good too! Highly recommend the garden center!!
JD, thanks for taking the time to leave a review. Keep in mind, we will gladly price match identical items. Thanks for being our customer!
1619786069
3
Convenient for location but prices are high.
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