If I could rate a zero I would. Honestly I am so upset with this place. First of all every single time that I call, someone is either RUDE or sounds like they are SLEEPING. My calls are always transferred to a nurse and they say the nurse will "get back to me," but days will go by and I never received that "call back". They are terrible at helping me out with my refills or simple with scheduling a visit. I just had an inciedent last week were I called on Wednesday to get a refill and when I went to my pharmacy on Sunday to pick up my medicaton, the pharmacist informaed me that they never recieved a refill order from my doctors. I called the following Monday, FOUR times and my refill was still never sent. The fourth time I called on Monday the person who was speaking to me had the nerve to say "We've been getting a lot of phone calls so some things are more important than others." That put my anger over the top with these people. End of story my refill was never sent to my pharmacy until I called back on Tuesday. This place needs to get their act together, they are working with people's health but CLEARLY some things are more important than others. VERY disappointed.
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