Waited over a month for this company to come and remove 2 small trees and kept getting excuse after excuse of why they couldnt get to me. They could have been professional and said they coudn't do the job rather then stringing me on saying "we're trying" or we will be there the end of the week. Call another company dont waste your time like I did.
From my understanding the wood had already been removed. Ill be there tomorrow. Sorry for the confusion.
1627948566
2
I call this service in early May and to cut and remove some live and dead trees and also remove some huge branches that were over my deck on my property. The owner came by and we agreed on a price.( very fair)He said if we are not here by first week of June to call back. So I called the second week of June and was told will be there next week. I told the owner to call me the night before he came. Well never heard a word from him until I was pulling in my driveway on July 13th and was informed they were there to do the job. I said ok. The crew that arrived were very good especially Greg who is very skilled with the chainsaw ( respectful of property and cleanup was acceptable.) I then paid them in full and the owner assured me they would be back at the end of the week to pick up the long tree logs, some of them are on my back lawn.When they didnt show up i gave them an extra week ( the nice guy that I am ) to finish the job. So I called the following Monday and owner reassured me they would be there today ( lol) Well it is now two weeks later and I am still waiting. My advice, they need better communication( nonexistent)and scheduling (poor). Im fairly new to the area but from where I come from when you cant arrive on the date that was agreed upon, you call the customer. Im retired and 67 years and dont need the aggravation.The owner asked me to put a review on Google so here it is reluctantly.
I am very impressed with the quality of work and professionalism of this company. They are well prepared and organized. They did an amazing job. I highly recommend their services.
Took down 6 trees, very professional and took extra care not to damage lawn and driveway. Easy to work with and took time to clean up street and lawn after job was finished.
Hello Curtis, I do believe this one-star review may be an error. Have we performed any services for you? Thanks and looking forward to hearing back from you, NS Tree
1597102628
1
Very rude and only cares about the big jobs! Never had a person like Mike talk to me as a customer the way he did! Its a joke that they have such a high rating! Obviously all the reviews have only used this company for big jobs and it shows
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