I am very disappointed with the finished product that I had done recently. It is to be one of my kids "big" Christmas gifts. I took an item to Mada and sat down with someone to describe to her what I wanted, but when I picked it up, the embroidery was well done but way smaller than what we discussed. The salesperson that brought me my item was indifferent and unapologetic. I felt like there was nothing I could do to fix it, so I just paid and left.
Have used Mada for all of our printing, fundraiser, and athletic uniform printing for close to ten years now and have never been disappointed. They provide prompt and quality service
Whether it's Pacelli school apparel orders, SPYBA fan apparel & uniforms, Glen's Bait apparel, or whatever else I find myself working on Mada is my go to! They offer a great variety of products and ordering options that make each order as easy as can be. With their quick turn around on orders I know my apparel and uniforms will be ready when I need them. As a bonus the embroidery and screen print quality is hard to beat!
Ordered through the website, never received a confirmation email. Form resubmission errors. When order was received it was the wrong size. I was blamed for error. I asked sales person if we could purchase a new item and was told "no it would cost too much and they would loose money". Waited a week or two and talked to the owner Joe. While he didn't apologize for the errors and complications of web ordering or rudeness of sales person, he did offer to make the correct size shirt for my daughter. Glad there was a solution. Now please fix your web ordering to include confirmation emails.
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