Untrustworthy. Ordered a set of second hand filters, described as Lee. One wasn't. One of the other items depicted wasn't there either. To begin with they said they would sort the problem. Then they changed their minds - I was told to return the goods, or make do. The two stars are for prompt despatch.
Worked with Ben after meeting him at the store while on holiday from the US. Absolute pleasure to work with -- quick responses & extremely knowledgeable. Was able to ship to the US very easy and also worked with me on shipping a product when I was running around Europe on another trip. Highly, highly recommend -- especially if in the US.
I travel extensively to major cities in Europe and the US. The team at this store are by a long margin, the best of all Leica shops. Thoughtful, courteous, and never pushy. I always feel welcomed. Thank you!
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