The first time I came here they were great. They were able to do a patch for $10 in a day or two. This time around the same work took 8 days. I dropped off on a Tuesday, they told me it would be ready on Friday. No calls, I came back the following Tuesday still not ready. So... I don't think they're looking for small business. If you need quick work done, might be better to learn how to sew.
I went in on a Thursday, ordered 4 patches totaling $66 that the guy working there said would be done possibly on Friday but for sure the next Monday. I work in the film industry and have a lot of moving pieces to think about so I was counting on them calling like they said they would. I didnt get a call from them on Friday or Monday, when I got to set luckily the clients were understanding and decided to shoot without the name patches. I decided to call them once my hectic schedule was clear to get a refund since they DIDNT call me when they said they would. When I called them two days later the guy said you should have called us its their business and their responsibility to call me. Besides trying to blame me for their mistake he was extremely rude and argumentative and refused to refund me. Id say go elsewhere with your business.
The Team at Name your Game are very knowledgeable, professional and friendly. I am happy to say I had the pleasure in doing business with them and looking forward to continuing a succesfull business relationship.
Im glad I found this place. I needed my graduation sash embroidered pretty last minute and they accommodated me and were so kind. They did a great job too.
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