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Rx Outreach
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Rx Outreach reviews
Information about Rx Outreach
4,37
71 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4Z2FlVmhRRRAB!2m1!1s0x0:0xdeb7dc858367b87d!3m1!1s2@1:CIHM0ogKEICAgIC8gaeVhQE%7CCgwIh82Y-AUQgPewwQE%7C?hl=en-US
mindy Allen
google
https://www.google.com/maps/place/?q=place_id:ChIJ0VR8mGsu34cRfbhng4Xct94
Hi Ms. Allen, We deeply apologize for the difficulties you faced in ordering. Be assured that we are making improvements, both technical and with additional staff, to reach of the level of service you deserve. Can you reach email us at rxo @rxoutreach.org with the best phone number to reach you and your husband's patient ID (if it is handy)? You can also send a message on any social media platform. Again, Mrs. Allen, we're sorry for the difficulty.
1594332247
1
I have had an ongoing situation with my husband's medication for over 3 months now. We had to get a new script sent off to a different pharmacy urgently because no one answered the phone called everyday for a week 3 times a day. The med was supose to be auto refill. And was ordered online on time. You would press 1 to save your place in line no one ever called .Then the medication was sent after we didnt need it 2 weeks late and we sent it back unopened . Now playing the phone game again, help now waiting for a supervisor to call back to see where our refund is 125.00$ I am an RN and he had to have this heart medication. Your phone system needs to be repaired you should not be allowed to treat people in need of medication like this. It is negligent.
1613596550
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5ejh1WVp3EAE!2m1!1s0x0:0xdeb7dc858367b87d!3m1!1s2@1:CIHM0ogKEICAgICyz8uYZw%7CCgwIho-2gQYQoO2o5AE%7C?hl=en-US
Jan Settlemyer
google
https://www.google.com/maps/place/?q=place_id:ChIJ0VR8mGsu34cRfbhng4Xct94
Jan, we apologize about the difficulty that you experienced yesterday. As was noted in our social media, our phone system went down yesterday due to storm related power outages. If you could call back today, we'd be happy to assist you. The patient portal is still functional. Again, please accept our apology for this issue.
1613651515
1
I really need to speak to someone but I keep getting cut off every time they get ready to answer. What do I do now?
1498581018
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnektuY2xnRRAB!2m1!1s0x0:0xdeb7dc858367b87d!3m1!1s2@1:CIHM0ogKEICAgIDgzKnclgE%7CCgwImpDKygUQwM776AI%7C?hl=en-US
Steven Heis
google
https://www.google.com/maps/place/?q=place_id:ChIJ0VR8mGsu34cRfbhng4Xct94
Thanks Steven - glad we could assist!
1522175612
5
I order a medication that would $1,500 a month.Because my insurance will not cover more than 1 pill a day.They fill the gap.I pay $80 for a 3 month supply($4,500 worth i pay $80 includes shipping)always very courteous,and knowledgeable.Thank goodness I found them!
1649084908
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXcTdYMzVRRRAB!2m1!1s0x0:0xdeb7dc858367b87d!3m1!1s2@1:CIHM0ogKEICAgIDWq7X35QE%7CCgwI7JOskgYQ2JK_6QE%7C?hl=en-US
Lindsay Peters
google
https://www.google.com/maps/place/?q=place_id:ChIJ0VR8mGsu34cRfbhng4Xct94
Thanks for the positive review. We are thrilled that Rx Outreach can help you get your medications in a more convenient and affordable way.
1649086074
5
Great service, affordable, great people
1580396875
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNzMnVMaVlnEAE!2m1!1s0x0:0xdeb7dc858367b87d!3m1!1s2@1:CIHM0ogKEICAgICs2uLiYg%7CCgwI7ITH8QUQiMCo2QI%7C?hl=en-US
kenneth butler
google
https://www.google.com/maps/place/?q=place_id:ChIJ0VR8mGsu34cRfbhng4Xct94
Mr. Butler, Rx Outreach has no start up fee or any other kind of hidden fees. I just spoke with the finance department and supervisors and no one is aware of your situation. Rx Outreach cannot charge a card without the patient's approval. If you believe this is a mistake, please call us. Thank you.
1580337456
1
BEWARE...they dont tell you about the 89.00 start-up fee without your permission. they cal it a service fee to contact your doctor for approval. They begged me to give my credit card number and charged it before any approval from my doctor and myself. i'm still waiting on the accounting dept. to call me to reverse the charges after arguing with an associate about the misconduct of my credit card. All I want is my credit card charges reversed. It is in DISPUTE with my credit card company. Still 30 hours later and no call from finance company. So funny you fill out the name, email. telephone number online and you get a call in 30 mins. grrrrrrr
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