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Mandel Group
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Mandel Group reviews
Information about Mandel Group
4,38
100 reviews
The opinions come from external websites
Last update: 12.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDc1lpX3p3RRAB!2m1!1s0x0:0x58ba17beb02099c8!3m1!1s2@1:CIHM0ogKEICAgICCsYi_zwE%7CCgsImoCa-gUQ6IT0LQ%7C?hl=en-US
Don D
google
https://www.google.com/maps/place/?q=place_id:ChIJM3kMyBEZBYgRyJkgsL4Xulg
I am very sorry to hear that your experience at The North End was a frustrating time for you. As the Property Manager, I take your comments seriously. I appreciate the time you took to bring some of your concerns to our attention so that we may always strive to improve. While we certainly wish that our residents could enjoy our community's amenities with minimal restrictions, a global pandemic has created a need to promote social distancing. This means revised policies concerning capacity and time of use when staff is unable to monitor these spaces. We do appreciate any feedback residents share and look into further ways to improve our community. I assure you that we make every effort to provide excellent customer service and maintenance service, and it appears that we may have fallen short of the expectations during your residency. Again, we apologize for the inconvenience you experienced and we hope to provide better service going forward. Please reach out to me directly at 414-224-8900. I would love to go over how we can provide better service going forward. Warm regards Rebecca Property Manager
1598889606
3
The rooms and amenities are great (when open) The other residents are awesome as well. Management however, are a bunch of clowns. There are homeless people that get into the building all of the time. So instead of security we hire someone to make sure no one can bring a guest into the pool area. Management will also send you letters through the mail to communicate because they are too lazy to get up and walk down a block and put the letter in your mailbox. The elevator is always broken. Half of the amenities are shut down or close at weird times so that management doesnt have to take of them. They do not listen to resident feedback whatsoever. Moral of the story, management would rather be on a power trip and police their own residents than actually work. They sit in their office all day and do nothing.
1559769975
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM0OXVHb0JnEAE!2m1!1s0x0:0x58ba17beb02099c8!3m1!1s2@1:CIHM0ogKEICAgIC49uGoBg%7CCgwI9-bg5wUQsIqJggI%7C?hl=en-US
chelsea johnson
google
https://www.google.com/maps/place/?q=place_id:ChIJM3kMyBEZBYgRyJkgsL4Xulg
Dear Chelsea, We are sorry to lose your business and sincerely apologize for the inconvenience this caused you during your apartment search. We understand that youre frustrated and would welcome any opportunity to make this right for you. Please contact us at 414-224-8900 or [email protected] if you would reconsider scheduling a tour for the future. Our Associates always act in accordance with company policy, and we feel bad if this came across poorly. Sincerely, Rebecca S., Property Manager
1560290484
1
I drove from 2 hours away to view this property, and left my up to date drivers license at home. I found out later after getting information from Elizabeth on the property. I asked my sister if she can send me a picture of my current one, and she did. However mean while I still had 2 photo IDs at hand during my visit, one of which had just expired yesterday. She said that there was nothing that she could do for me and that it was policy that she had to have the most current one in person. I work in sales and dont appreciate the lack of effort in helping a customer. She said no without even attempting to see what else she could do to assist me, all I wanted to do was view the property. Its not like I couldnt provide the provide the proper documentation. Due to my visit I will be taking my money else where. Thanks Elizabeth for losing a customers business.
1578082519
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwbll2UDFBRRAB!2m1!1s0x0:0x58ba17beb02099c8!3m1!1s2@1:CIHM0ogKEICAgID0nYvP1AE%7CCgwIlLy-8AUQ6OrjzgE%7C?hl=en-US
Cristiano Caiado De Acioli
google
https://www.google.com/maps/place/?q=place_id:ChIJM3kMyBEZBYgRyJkgsL4Xulg
Thank you for your review of not only our property but of our management staff as well! We are dedicated to ensuring that all of our residents have a fantastic.. place to call home. We are thrilled that you are enjoying our AMAZING amenities. Thank you again for your review! Have a great week! - The North End Team
1574093416
5
Krikaoli recommends it! Congratulations Mandel, someday I hope to meet you for what you achieved here! It may be easy for me to give this five stars. However, this is a result of a great chain of hard work and friendly people. You can notice the quality of each wall and smell! This condo has got my maximum score with honors. Before moving here, a lot of research was done, and The North End was the finalist. It was the right call. This is an imposing condo apartment with great common spaces. If you measure amenities, this is probably one of the best values of Milwaukee: excellent coffee machines for the residents, swimming pool, game room, terrace, plaza, library, study room, dog walk, dog spa, bowling, and a lot of other things. It is very pet-friendly. I usually wash my pets by myself, so good is the structure. The location is excellent, and I enjoy being here. The only downside is the carpet at all the apartments. The North End Team is extremely professional and efficient, with an incredible team, there are a not of names: Ms, Beck, the manager, Patty, from maintenance, and Anthony from leasing office, even the postman, Scott. Ms. Beck, John (are always extremely gentle). All requests are so fast responded, and any problem is fixed so rapidly that it seems magic but is more than that, it is efficiency. I appreciate your work. After four months here I start to feel the cozy I was missing somehow. I think I am now embraced here. Please, staff, keep organizing some events to improve more this social gap. It is a great place; you can't go wrong.
1614820767
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5bXViRjV3RRAB!2m1!1s0x0:0x58ba17beb02099c8!3m1!1s2@1:CIHM0ogKEICAgIDymubF5wE%7CCgwIn-uAggYQyOi9jAM%7C?hl=en-US
John O'Neill
google
https://www.google.com/maps/place/?q=place_id:ChIJM3kMyBEZBYgRyJkgsL4Xulg
We want to take the opportunity to thank you for your positive feedback. We pride ourselves in providing an exceptional place to call home for all our residents, and we are glad to see our efforts are making a difference. We appreciate your residency, and always know you can reach out to us for any questions or needs you may have. Thanks again! -The North End Team
1617984030
5
Advantages are that the leasing and general management staff were wonderful if frequently mistreated by corporate. The apartments are modern, compact and efficient. Most units have balconies which are just wonderful in the summer. Nice views of the river, the courtyard or Water Street are offered. Common rooms are very nice and a good spot to socialize with friends.
1570570445
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwdWQ2VjFRRRAB!2m1!1s0x0:0x58ba17beb02099c8!3m1!1s2@1:CIHM0ogKEICAgIC0ud6V1QE%7CCgwIzYH07AUQkNzb5QI%7C?hl=en-US
Behnam Gohari
google
https://www.google.com/maps/place/?q=place_id:ChIJM3kMyBEZBYgRyJkgsL4Xulg
Hello Behnam, I am very sorry to hear that your experience at our community was a frustrating time for you. As the Property Manager, I take your comments seriously and I appreciate the time you took to bring some of your concerns to our attention so that we may always strive to improve. I will continue to research the points you referred to so that going forward we can continue to provide excellent customer service. Again, we apologize for the inconvenience you experienced during your year with us and hope you are enjoying your new home. If you wish to contact me directly, please call 414-224-8900. Thank you, Rebecca S.
1570554433
1
I lived at North End for one year (1511 n Water St, Vignette Building), and it was a waste of money. The leasing office staff are nice but the manager (her name is Elizabeth or Rebecca not sure if I remember correctly) was very rude and not helpful at all. The amenities that you see during your tour are just SHOW CASE. The game room stuff is always broken and missing something and not useable. There was a club room in the building which when I signed the lease they said you can rent it to use it privately, or just use it if you don't mind having other residents there. I had a small party with 4 of my friends, but the on-site staff or guard( I forgot to say there is an on-site staff watching the pool, checking the resident names at a list, the rudest person ever, on your tour look for a tall dude with red hair) said no you can not use this club room (without giving any reason ) and called the office and Elizabeth the manager with one other guy came in and kicked us out of the club room. So embarrassing specially having my guests over. Unfortunately a friend of mine was pregnant and she couldn't withstand the hot weather of August and we somehow cancelled the party. It's totally unacceptable especially when you pay around TWO THOUSAND dollars for a one bedroom. Units that are facing water Street are so noisy cuz of the always busy water st and you hear the cars noises constantly. Pool is so crowded full of college kids and water was dirty most of the time. DO NOT RENT here, do some research and find where you are respected. You think why most of their apartmens are not being rented? They literally haveing hard time finding tenants!
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