Gidrenovation reviews

1696550078

Adrienne Ward

google

Good evening Adrienne All our cabinets have at least 5 years warranty from manufactures . Your kitchen was done almost 3 years ago and this is the first time we are hearing from you that you have some concerns with materials which you choose . Your more than welcome to call, text or email with any questions and concerns to us .

1696553383

2

GID renovated our kitchen. The kitchen is beautiful. Friendly customer service and the workers were professional and timely. However, their products are subpar, extremely poor quality for what we paid. I purposely avoided prematurely writing a glowing review before “testing” the product. Cabinet doors failing from hinge and easy chipped. I definitely believe we could have contracted with Home Depot for a better price. I strongly recommend potential clients to ask details questions, regarding what time of materials are being used to make the cabinets because manufactured materials were used for our kitchen.

1660158203

J S

google

Juliana, We sincerely appreciate your feedback. We want to hear not just positive, but also negative feedback. It will help us serve our customers better in the future. On the issue of cabinets. We are not ignoring you. We are working with cabinet manufacturer to resolve the issue. Please be patient. We want to resolve this situation, so that you and our future customers are satisfied. Thank you GID Renovation Team.

1658697180

1

Extreme caution recommended before considering doing business with these people. If something goes wrong, you might be out many thousands of dollars. They do not stand by their work or choice of products. They choose cheap poorly-made cabinets with a likely exponential mark up to unsuspecting customers. Please note I have removed the two owners' names because they have threatenedme via email for holding them accountable publicly. Please note: that they found a way to remove my third photo which shows chipping along the entire edge of a cabinet door. Also, the counter tops/backsplash are by a different company. It is reasonable to expect cabinets to last for longer than three months before they start to decay. Three months later and after light use, these cabinets are chipping everywhere -- in about 10 different places. The owners charged me $10,122 for them. Even if these only cost them only $400, this kind of rapid decay would be unacceptable. In comparison, my cheap $100 vanity from Lowes has no issues. I should have been concerned about the quality when the owner would not itemize the invoice. I informed them of the fast deterioration. They sent two guys over with white fill sticks to “resolve” the issue. These cabinets will continue to rapidly deteriorate and white fill sticks are not a solution. So far, they have asked to visit three times and I have accommodated them. During the last visit, both [the owner] and the manufacturer rep visited my home to inspect the cabinets. Both he and [the owner] l acknowledged the very clear issues and said they would resolve the problem. I waited patiently and when I didn’t hear back, I followed up with [the owner]. He decided to now proclaim that this might be “normal wear” or maybe I used them the wrong way. They have to further “investigate” he said. Translation = stall and hope that I will forget the $10,122. Since then I have heard nothing from them except from their social media person responding to this post with condescending instructions to be patient -- after I have waited for 6 weeks and have endured repeated visits, gaslighting and deflection from the two owners. I intend to hold them accountable. The only way to resolve this issue is with a full refund of the $10,122 so that I can install much higher quality cabinets. --- Update 8/9/22 The owners told me these are from Kitchen Cabinet Distributors. Rather, the cabinets GID sold me were from a company called Blue Valley Cabinets. I have been informed that they are known for cheap, low-end products

1608820319

Diane Wingo

google

Diane, You were a pleasure to work with. Thank you for the valuable feedback and for choosing GID Renovation!

1633636030

5

Amazing transformation of a 1960"s kitchen and family room into my ideal kitchen, just in time for the holidays. They followed the projected schedule with the exception of one delay which was caused by product damage by another company, and Danil personally worked in our home to make up for the delay. Oksana was very responsive to all requested for design information and requests.

1578184181

Sean Sands

google

5

These guys are outstanding! I gutted four full bathrooms and a kitchen, and they came in and completely crushed the remodel. Daniil is very knowledgeable and his customer service is first class. Without question this will be where I go for my next remodel.

1534362481

Mckeya Taylor

google

1

Today we were supposed to receive a estimate from the contractor at GID. When arriving the neighbors doorbell was rang so we had no clue he was at our home. After missing his call we called back less than 15 minutes later to figure out what happened to the appointment. The gentleman was very rude and hung up on my husband when he asked about what happened or if we needed to reschedule. During the phone conversation he was very short and continued to cut me off after he realized he went to the wrong house. If I were seeking renovations GID would be the last company I would consider as they lack professional demeanor to do ethical business.